About
Revenue/GTM Leader within a B2B SaaS environment.
Significant leadership…
Activity
6K followers
Experience
Licenses & Certifications
Volunteer Experience
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Various leadership roles, inc Chair, Special Interest Group for Email (Email Marketing Council)
DMA UK
- 11 years 8 months
Chair of a Email Marketing Council (Special Interest Group). Multiple other accomplishments; led research study, assisted the Board, judge of DMA Awards, worked in cross-functional capacity with other interest groups mostly on content creation and guidelines for members.
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Mentor
Customer Success Network
- 2 years 1 month
Mentoring members of the Customer Success Network, a non-profit Customer Success community to connect with CSMs across Europe.
Join the Community for free: https://customersuccess.network/ -
Mentor
Toastmasters International
- 1 year
Mentoring members of Berkeley Square Speakers in public speaking.
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Vice President Public Relations (VP, PR)
Toastmasters International
- 1 year
Berkeley Square Speakers.
Publications
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Higher engagement and higher returns: The benefits of trust in e-mail marketing.
Journal of Digital & Social Media Marketing (Henry Stewart Publications)
Vol. 6, 3.
When it comes to legal obligations, marketers can adopt either a 'marketing-first' or a 'legal-first' mindset, where those that choose the former are more transparent with their customers than those that do only what they must to comply with the legal obligations.Other authorsSee publication -
Winning back your subscriber list to maximise e-mail marketing return on investment
Journal of Digital & Social Media Marketing (Henry Stewart Publications)
Vol. 3, 2.
Campaigns to win back lapsed e-mail subscribers are often discussed but
there is little evidence to prove they work and how. This paper adopts an evidence-based
approach to bridge this knowledge gap, drawing on both data and research. The paper
references research indicating that engagement is the key to an effective win-back
programme and provides examples of what best practice looks like. It also discusses why
the dynamics in 2015 are very different from 24…Vol. 3, 2.
Campaigns to win back lapsed e-mail subscribers are often discussed but
there is little evidence to prove they work and how. This paper adopts an evidence-based
approach to bridge this knowledge gap, drawing on both data and research. The paper
references research indicating that engagement is the key to an effective win-back
programme and provides examples of what best practice looks like. It also discusses why
the dynamics in 2015 are very different from 24 months ago.Other authorsSee publication -
Multichannel Marketing Ecosystems: Creating Connected Customer Experiences
Kogan Page
Co-author of a chapter on email marketing with my colleague Guy Hanson.
Other authorsSee publication
Honors & Awards
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Leadership Award
PatSnap
Recognised for Leadership as part of our company iLOGIC values.
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