Vet-AI’s cover photo
Vet-AI

Vet-AI

Veterinary

Leeds, West Yorkshire 11,108 followers

The tech company making animal care more accessible and affordable with our remote veterinary care app, Joii Pet Care.

About us

Founded in 2017 by tech expert Paul Hallett alongside veterinarians Robert Dawson and Sarah Warren, Vet-AI was born with a clear mission: to make pet care more accessible and affordable, while supporting vets, pets, and their owners. From day one, Vet-AI has combined clinical expertise with cutting-edge technology. Its flagship brand, Joii Pet Care, launched in 2019, delivering a powerful mix of telemedicine, vet-trained Large Language Models, automated triage, vision tools, and rapid clinical trial capabilities. With over 1.5m pet owners having access to Joii Pet Care, clinically validated AI solutions and Knowledge Transfer Partnerships with leading academics, Vet-AI is well and truly disrupting the £100bn veterinary market. Today, the business works with leading pet health companies, pet food brands, insurers, and research institutions, earning recognition through awards such as Tech Team of the Year and Top 5 B2B Start-up in Europe. As pet ownership rises and vets face immense pressure, Vet-AI continues to pioneer smarter, scalable solutions designed to transform care in the UK and beyond.

Website
http://www.vet-ai.com
Industry
Veterinary
Company size
51-200 employees
Headquarters
Leeds, West Yorkshire
Type
Privately Held
Founded
2017

Locations

  • Primary

    Discovery Way

    Leeds University

    Leeds, West Yorkshire, GB

    Get directions

Employees at Vet-AI

Updates

  • View organization page for Vet-AI

    11,108 followers

    70% of vet cases never need a clinic visit. Across Joii, nearly 7 in 10 pet health worries are resolved online by a UK-registered vet. Here's what that means in practice: 🐾 For insurers: £227 saved in claims for every online consult (2025 average) 🐾 For employers: 55% of working pet owners had a pet sick last year, and 1 in 5 took unplanned leave for it 🐾 For pet owners: a vet reply in around 4 minutes, day or night 🐾 And they love it: 4.9★ on Trustpilot from 8,500+ reviews Insurer, employer or broker looking at pet care? Let's talk. Send Eric Benazech a message or email at: eric.benazech@vet-ai.com #PetInsurance #EmployeeBenefits #VetTech #PetCare

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  • View organization page for Vet-AI

    11,108 followers

    🚀 Joii Pet Care is now a Ben employee benefits partner! We're delighted to join a network built by such a tech-forward, progressive employee benefits platform. Ben makes it easy for employers to build flexible, modern benefits packages and Joii Pet Care now sits among them.   For the millions of employees who are also pet owners, this means fast, expert veterinary advice can become part of their benefits package. No more choosing between taking time off work and getting their pet seen quickly. It's another step forward in our employee benefits proposition, bringing affordable and accessible pet care to employees and we're excited to grow our client base with Ben. If you're an HR or benefits leader and want to learn more, just drop Eric Benazech a message. #EmployeeBenefits #PetHealth #HR

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  • View organization page for Vet-AI

    11,108 followers

    Our flagship pet care service Joii Pet Care has officially landed in the US! 🇺🇸 We built Joii with a mission: make pet care more accessible and affordable for all. Now, that mission expands beyond the UK, providing a new route for care in the US. We've partnered with two Independence Pet Holdings brands to bring Joii to American pet parents. Our team of Joii vets in the US are already busy helping pets and parents. We've seen in the UK how our AI-powered triage and televet care can deliver meaningful savings to partners, employers and pet parents. We're excited to bring the same results to one of the biggest pet care markets in the world 🐾

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  • View organization page for Vet-AI

    11,108 followers

    We're delighted to announce our partnership with Tokio Marine HCC International, our newest employee benefits partner! From today, Tokio Marine HCC International's employees will enjoy a discounted annual pass to Joii Pet Care, giving more people access to trusted online care. More households in the UK have pets than children. We continue to see benefit packages evolve as more leading employers like Tokio Marine HCC International consider the full family, pets included, in their perks. With 23% of sick days in the UK used to care for pets, online pet care provision benefits both business and workforce. We look forward to seeing the positive impact for Tokio Marine HCC International employees. Welcome aboard 🐾

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  • View organization page for Vet-AI

    11,108 followers

    We are absolutely delighted to announce our partnership with Whistle & Wag Pet Insurance! Under this new partnership, all Whistle & Wag policyholders will have access to Joii Pet Care as part of their policy.   Our mission has always been to make professional, expert veterinary care more accessible and affordable. By teaming up with Whistle & Wag, we are taking another step forward in giving more pet parents ultimate peace of mind, when they need it most.   We are so proud to partner with a team that shares our dedication to keeping pets healthy and owners supported. Welcome to the Joii family 🐾 👉 https://lnkd.in/gnnU6mes

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  • View organization page for Vet-AI

    11,108 followers

    A busy day at yesterday's REBA Congress, organised by the Reward & Employee Benefits Association (REBA) 🐾 We brought Joii to over 600 reward, benefits and wellbeing leaders from a wide range of sectors, and it was fantastic to see such strong interest in our 24/7 veterinary care app as demand for pet-related employee support continues to grow. The statistic that caught the attention of attendees was that 28% of sick days in the UK are taken to care for pets. Whether it's vet visits, monitoring a pet's recovery at home, or managing the stress and financial impact of pet health issues, our furry family members play a significant role in our lives. With 60% of UK households owning a pet, this is far from a niche issue. Pet ownership is especially prevalent among younger generations, who will make up an increasing share of the future workforce. It was encouraging to speak to many employers who are already implementing pet bereavement policies, emergency pet care services and dog-friendly offices. But now, it's time to address the veterinary care gap with a quick and easy solution. Thank you to everyone who stopped by our stand and to Suzanne Saunders for her team's hard work on another successful event. If you didn't get a chance to meet us, then don't forget to connect with Eric Benazech or Stephanie Gordon to find out more about the Joii Pet Care App, created by Vet-AI 💡

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  • View organization page for Vet-AI

    11,108 followers

    REBA Congress prep is well underway! 📦 During the lead up to this Thursday's event by the Reward & Employee Benefits Association (REBA), we surveyed 500+ working pet owners in the UK to understand the connection between their professional and personal lives, in relation to their furry family members. What we found is that pet ownership is becoming an employee wellbeing issue that employers can't afford to overlook. With 60% of UK households now owning a pet, the future workforce generation (Gen Z) driving pet ownership, and veterinary costs continuing to rise, the impact is increasingly being felt. Head over to Stand 38 to learn more about our Joii Pet Care App and discover some of Vet-AI's key findings: 🐾 77% feel stressed about budgeting for their pet's care and 73% would feel less stressed if Joii Pet Care was offered by their employer 🐾 Among employees reporting significant financial stress from vet bills, 66% say it affects their work performance 🐾 33% have used annual leave, unpaid leave or sick leave to care for a pet 🐾 76% would be more likely to stay with an employer that supported their pet's health As employers continue to expand their approach to wellbeing, online pet care is emerging as a valuable way to support employees, reduce stress, strengthen engagement and address absenteeism. Look out for Eric Benazech and Stephanie Gordon who will be on hand to talk all things Joii later this week 👋

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  • View organization page for Vet-AI

    11,108 followers

    Veterinary costs are rising. Pet owners are feeling the pressure. Insurers are under increasing pressure to manage claims costs while keeping cover affordable. So, what happens when AI enters the equation? 🤔 Tomorrow, our CEO Etienne Legangneux will be discussing how AI is beginning to reshape the pet insurance industry by helping pet owners access the right level of care, reducing unnecessary claims, and creating opportunities for more affordable products. One of the most interesting use cases is helping pet owners understand whether an in-person veterinary visit is needed immediately, whether symptoms can be monitored at home, or whether telemedicine support is appropriate. When integrated into the customer journey, AI agents actually allow more owners to access care, helping to ensure that veterinary resources are focused where they're needed most. Trust is paramount in health. While AI can feel daunting to those who are unfamiliar with its potential, the overall approach must be focused on combining technology with clinical expertise. At Vet-AI, every tool developed is trained and validated by real veterinarians, giving pet owners the confidence they need when it comes to their pets' health. An even bigger question is: how quickly will the industry embrace these new models, and how transformative could the impact be over the next few years? We're looking forward to exploring this further at tomorrow's Pet and Equine Insurance Association (PEIA) sessions 🐾

    We're pleased to welcome Etienne Legangneux, CEO of Vet-AI to the June Forum. With over 15 years across pet care, consumer brands, and private equity, including investments in Edgard & Cooper and Vita Coco, and co-founding U.S. pet supplement business Wolf Spring. Etienne brings a rare combination of investment experience and operational leadership to his role leading Vet-AI, where technology and veterinary expertise converge to deliver innovative solutions for pet owners and the wider industry. 🎙️ "Building an AI-Enabled Veterinary Model" How can AI reshape the way veterinary care is delivered? This session explores Vet-AI's journey in building a digital-first model, and what it means for access to care, clinical decision-making, and the wider insurance ecosystem. 10 June 2026 | PEIA Members' Forum, London | www.vet-ai.com #PEIA #PetInsurance #EquineInsurance #VeterinaryAI #VetAI #AIinVetCare Sharon Brown

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  • View organization page for Vet-AI

    11,108 followers

    You may have spotted Prolific North's 2026 Tech Companies to Watch: Scale-up Edition list, where Vet-AI is proud to be featured! 🥳 This list reflects the hard work of our team, the trust our customers place in us, and our commitment to building technology that delivers real impact for pets, owners, vets and the wider industry 🐾 Our mission has always been simple: to make pet care more affordable and accessible. A big thank you to everyone who has contributed to that mission and helped us earn this recognition 👏

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  • Vet-AI reposted this

    Pet ownership is a frequently overlooked cause of absenteeism and financial stress, yet 6 in 10 UK households own a pet and 30% of employees use annual leave for pet care. Vet-AI is helping employers address this through 24/7 online access to vets, tackling a hidden drain on productivity, retention and wellbeing. Visit their stand at the REBA Congress on 18 June, where they will be showcasing the Joii Pet Care App, through which 70% of cases are resolved remotely, saving employees time, money and stress. A high impact, low-cost benefit that promotes healthier pets and happier, more productive people. Discover more about Vet-AI and all the other exhibitors joining us in London on Thursday 18 June: https://lnkd.in/e9Mu4393 #REBACongress #Health #Risk #Prevention #PetCare

    • Vet-AI will be at the REBA Congress on 18 June

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