If there was an option for zero stars this company would 100% receive it.
My experience didn't start well from the get go, ordered glasses and put the discount code in prior purchase, clicked to pay and it did not include the discount so paid full price. Emailed and confirmed if I were to keep the glasses they would honor the discount and refund it back onto my card.
After many emails to see where my glasses where I gained a tracking link from China to my home address. This took 3-4 weeks to be delivered when it was to be a maximum of 15 days due to being prescription glasses.
Finally they were delivered, no invoice just a box and inside was the glasses case and glasses. Put them on and it was cheap plastic, did not fit my face well at all, prescription lense was not correct so got in contact with them and unhappy to issue a refund and wanted to offer 50% discount on my next order. Advised I would not be using them and to issue a refund and would send them back the same day. After multiple emails back and forth and advised I would contact my back to pause the payment I gained the returns address....this was to go back to China rather than the returns address on the box which was a UK address.
Still in limbo with this as my Bank would like me to wait 14 days for this company to confirm a resolution...since then I have not had an email from them.
I would highly recommend staying away from this company no matter how big % the discount may intise you to order.