I will urge everyone to be stay away from this company,they haven't got a clue what they're doing and only causes stress.

When things goes wrong,they're not taking responsability nor accountabiliy.

Note that you cannot get in contact with any customer adviser ,all is AI

I purchase a package holiday with hotel and flights,only to find out 1 week before my holiday was due that I don't have an outbound flight,I just couldn't believed my eyes and cannot put into words the shocked I have had and how distressful was.

I have booked both flights outbound and inbound ,choose my seats and baggages,chosen a daytime flight so I could take train not a costly cab just to find out 1 week before my fight that had no outbound flight.

Had hotel booked and inbound but not outbound,so had no choice within the last minute to buy a new ticket and organise cabs and sutters ,thus spend another £500 due to their own mistake for whom On The Beach won't take any responsability.

I am taking my case to Travel Omburdsman.