Product (for me, Collagen) is excellent.
The packaging it arrives in is excessive. Beyond the initial delivery of jars etc I mean; when it’s just a refill pouch.
Not only does this make delivery difficult (no way it’s going through a letterbox and use of RoyalMail means it can’t be left with neighbour etc).
Environmentally not great… yes it’s cardboard that can be recycled but there’s far too much of it. An envelope would be simpler, fit thru the letterbox and be less of palaver to recycle.
But also, we must be paying an excess for the boxing and tote bags and other nonsense beyond the simple product.
Please review this. It really winds me up!