Absolutely horrible experience with this company. After repeated mistakes with the delivery dates and days of phone calls, texts and emails, my armchair finally arrived without the bolts needed to attach the legs.

While trying to move the unusable chair out of the way, I cut my hand on the exposed fittings. I then waited another ten days for the missing bolts only for Cotswold Company to send six copies of the small screws that were already attached to the legs. They sent completely the wrong parts.

I now have an unusable armchair lying in the middle of my living room and will apparently have to wait all over again. This has completely ruined the purchase for me. The entire experience has been stressful, frustrating and absolutely ridiculous. I will never buy from this company again.