Not received
Not received, it was due Monday I appreciate it was bank holiday but now it’s Wednesday and not arrived today. Half expected Tuesday because of the bank holiday. We ordered for our trip away and a treat for my son but he’s been left disappointed for the delay.
2 September 2026
Unprompted review
Reply from air up
Hey there! Thanks a ton for your review, we appreciate your patience during this wild bank holiday ride! 🎉 We totally get how disappointing it is when plans go awry, and we’re here to make it right—your order is expected to arrive today, 9/4. Let us know if there's anything else we can do to help in the meantime! 💛