Review of DHL Express UK


Rated 3 out of 5 stars

Delivered to wrong flat

Delivered to wrong flat - I'm 103a and it went to 103b.
Luckily I was at home and saw the email to say it had been delivered. It wasn't outside so I went to the next door flat, found it inside the hallway and carried it back to my place.

27 August 2026
Unprompted review

Reply from DHL Express UK

Dear Mr & Mrs Curry,

Thank you for taking the time to leave a review.

I'm terribly sorry to hear about the delivery error which has occurred with this this shipment, and even more so for the unnecessary inconvenience we've created for you.

Unfortunately, as you've not provided any references within the relevant field, I can't attain any of the shipment information I'm afraid.

If you can email this review and the tracking number to (reviews@dhl.com) I will be more than happy to investigate this situation further for you.

Kind regards,

Amrick