We ordered takeout from Taco Bell through Just Eat. We followed the ordering process on the phone and waited outside on our terrace for several hours until the order status said “delivered.” But nothing was delivered to our house!

The next day, we contacted Just Eat by email to make a complaint. They replied 16 days later, telling us that complaints must be made within 48 hours for them to look into the problem.. The next day IS within 48 hours!??

So not just a bad experience but also bad costumer service!!!