I have been trying since January to…
I have been trying since January to cancel my contract & I won't ever know if it's canceled until I see a debit from my bank account
I'm very upset they have put my bank account in the negative over a charge I requested canceled. The agent who I dealt with was very rude. I'll NEVER do business with them & wouldn't ever recommend this service. You have to call multiple times to request this service be canceled. Very upsetting.
Reply from Primo Water
Hello, we appreciate you taking the time to share your experience and regret that your recent interactions have fallen short of your expectations. We'd like the opportunity to review this further. Please email PBonlineReviews@primobrands.com referencing your review along with your account info so our team can investigate and assist with your concerns.