Thank you for reaching out and we are truly sorry to hear your order has not arrived.

Deliveries can occasionally be delayed due to customs clearance or unexpected carrier delays and we completely understand how frustrating and disappointing that must feel especially when you were so looking forward to trying the product.

As we were not able to locate your order, we have requested your contact details through Trustpilot so we can reach out to you directly. In the meantime, please feel free to contact us at support@vueskin.com and we will make sure this gets sorted for you as quickly as possible.

Team Vue