My card was cancelled due to a fraudulent charge. Ally contacted me about this on July 8, 2026 via email, and I called them. They said that they would send me a new card right away ("5-7 business days").

On July 17, I received an email saying that my card is "on it's way!" and is expected to arrive on July 21.

So 14 days without a debit card for my main account. What happened to customer service!?