Review of John Banks Group - Suzuki Ipswich


Rated 5 out of 5 stars

Amazing 5 star customer service!

Amazing 5 star customer service from Matt Thornhill at Ipswich John Banks ! First class service all the way working with my dad to get exactly what he needed to do for his new car purchase! Cannot praise this guy enough ! Thanks to Adrian also his manager !

29 June 2026
Unprompted review

Reply from John Banks Group

Dear Kirsty Thank you so much for your fantastic five-star review.

We're absolutely delighted to hear about the amazing service you and your dad received from Matt Thornhill. It's great to know that he took the time to understand exactly what was needed and made the whole purchasing experience first class from start to finish.

We'll also be sure to pass your kind comments on to Adrian. Our team takes great pride in delivering excellent customer service, and it's always rewarding to receive such positive feedback.

Thank you for choosing John Banks Suzuki Ipswich. We hope your dad enjoys many happy and safe miles in his new car, and we look forward to welcoming you both back again in the future.