First of all since Wirex One, randomly some charges come through as Euros - any purchases done at Costco fuel or in store they always auto convert to Euro from £ although I'm charged in £ and take the fee. You buy a product out of Amazon for £, return it to amazon and Wirex takes your refund and converts it Euro's again, if you want to convert it to £ they take the fee again.
Second Migration from Legacy App, I have paid Annual fee of £306 for a elite membership highest paid tier possible and had to freeze over £3000 worth of Wirex tokens to gain benifits that I had. Wirex one just wiped the whole logic, Legacy app gave me 8% APR on wirex tokens frozen/locked by the contract as they had to be frozen for 180days so I could get cashback. Wirex One just decided to change it to 5% - that is absolute joke. Also I was told that in Wirex one my tier will be boosted for 3 months since day of migration, but wait, what happens to remainder of membership that I have purchased? By the time 3 months run out I will still have 7 months of the £306 I have paid for? Support is clueless told me to get back to them when 3months will run out.
Also it is impossible to get bank statement.

Yesterday transferred £1700, £50, £50 to wirex one from Starling. Money is nowhere to be seen. Spoke with Starling and had a confirmation from them that money have been sent and accepted by the bank and everything is as good as it gets, but Wirex support is clueless.
CASE: 6379106

There is just too many questions and issues with this platform to trust it.