Theresa on live chat deserves a promotion!”
We were having difficulty adding our flights for the Smart Delay perk as they were not available on the JetPac drop down lists. Theresa on chat was utterly brilliant and helped us resolve multiple issues with this for the whole family when others couldn’t - she deserves a promotion!
I haven’t activated the actual esims yet but if the customer service is this good I’m sure it will all work well! Thanks Theresa!
12 August 2026
Unprompted review
Reply from Jetpac Travel eSIM