I purchased a BYD vehicle from the Reading Harwell dealership, but the car was sold to me without the V5C log book because it had apparently already been sold to someone else. Before the sale, the dealership was unable to obtain the V5C, yet I was told the vehicle was registered in their name. Based on my experience, I found the information provided to be misleading.

It has now been over a month since I bought the car, and the dealership is still unable to transfer the vehicle into my name. Communication and management at this branch have been very disappointing. I would advise others to be cautious before purchasing from this dealership.