Do not order from SUNDAY.FR if you are…
Do not order from SUNDAY.FR if you are in Belgium. Since they changed from DHL to PostNL deliveries have been a nightmare.
For some reason we have been so stupid to try again and we did not get our delivery although we received a message stating that the parcel had been delivered. The customer service is just non existent, no useful answer. I have already written twice giving the order number 6001151024...
Reply from Sunday Natural
Hello,
Thank you very much for your feedback regarding your order. We are very sorry that your order has not yet been delivered by our shipping provider and that you have not yet received a response to your email.
We would like to look into your issue in more detail and investigate the reason for the missing shipment. Please provide us with your order details so that we can immediately check the order status and ensure a prompt resolution.
We want to assure you that we process every inquiry we receive and that it is important to us to resolve issues as quickly as possible so that you are satisfied with our service.
Thank you very much for your understanding and patience.
Best regards,
Your Sunday Natural Team