I just wanted to leave a review for Mairéad and thank her sincerely for all of her help throughout this process.

Unfortunately I had repeated issues with two robot vacuum units, which was extremely frustrating, however Mairéad was outstanding from start to finish. She was professional, understanding, responsive and genuinely helpful at every stage. She kept in contact, explained everything clearly and worked hard to find a fair solution for me.

Customer service like this is hard to come by nowadays and it made a huge difference dealing with someone who actually cared about resolving the issue properly.

Even though the product situation was disappointing, the support I received from Mairéad was excellent and deserves recognition.

A real credit to ElectroCity.

Thanks again Paul