I tried the service again after a few years. The last time it felt too limited and the food was boring. This time they immediately messed it up by keeping my old account active alongside the new one, so I couldn’t log in to the account I wanted.
After spending over an hour on customer support — where I was hung up on twice without any reply — the issue remained unresolved. They canceled the double subscription but refused to remove the duplicate account. They told me I had to handle it myself via a GDPR request, which would delete both accounts and my pending order.
They clearly don’t know what they’re doing. I still haven’t received any confirmation emails. Because of this, I have now canceled my subscription for the last time. I will delete everything once I receive my package.
The food itself is not worth it. It’s very average, with cheap meat and fish. Most of it is pork, even the burgers. Really disappointing.