I’ve stayed at Marriotts for past 10 years and I will say that their employees are always upbeat & helpful. Additionally; their properties are well kept and maintained. I recently stayed at the Residence Inn in Portland Maine and in spite of some very intense weather their entrance and lobby was always clean and inviting . They did have some major renovations going on and during the week the crew was very nice and hard working to complete a total renovation of the breakfast area. They do an exemplary job in keeping customers happy in a very intense competitive industry.