Suzuki Swift Purchase & First Service – Feedback

I recently purchased a Suzuki Swift from your dealership, and it underwent its first service on 26th August. While I appreciate that the service was completed, I wanted to share some feedback about the overall experience.

On arrival, the gentleman at reception seemed to be under considerable pressure. Although I don’t believe he intended to be rude, his manner was quite abrupt — I was simply told to “wait over there,” which unfortunately meant I wasn’t able to ask any of the questions I had prepared. This was disappointing, especially as a new customer hoping to better understand my vehicle.

More importantly, I’m still experiencing an issue that was present from the day I collected the car: a flashing orange warning triangle that appears throughout most journeys. In addition, the sat nav system has proven unreliable, frequently cutting out — often in the middle of complex detours. With road closures being so unpredictable these days, this has made driving unnecessarily stressful and has taken away from what should be an enjoyable experience with a new car.