I was apply online for one of their vans and get contacted by Shaun who say I was approved(2 min time) and I have to pay 200 pounds to take the van off sale(no invoice, no agreement ... nothing, but I pay) and that the van will be ready in top 10 days, then I have to pay the rest of the initial payment on collection(no delivery service), but I was approved for a different van their advert say 495+vat and mine end up at 695+vat what make me change my mind and ask for a refund of those 200 what they never give back, never answer to my messages or emails, and on call they send me from A to B.
Unprofessional behaviour and poor character.