Fraudulent company. Rented a car from Geneva airport in April we paid in full prior to collection and received an email after the hire period to say all was well with the car. We started getting debt collection letters from debtist end June to home address. Took 3 phone calls to enterprise (after each we had been promised a response in 3 days) before any invoice could be produced. We had not been previously given an invoice and the invoice listed charges for ‘distance and time’ ‘legal fees’ and ‘airport surcharge’. Enterprise Geneva has a phone number that tells you to go to the website and fill out their customer form then disconnects. There is no form or email address on the website. We have paid the amount owed to the debt collection company because we think it impossible to contact enterprise Geneva and they have sold a spurious debt to their debt collection company debtist. We expected ever increasing and threatening demands and don’t need the stress. We have complained to enterprise in the UK requesting they investigate the actions of enterprise Geneva. This email has been forwarded to Geneva and there has been no reply.
Awful company and unfortunately the UK side doesn’t seem to care either.