My parcel arrived but I didn’t receive the phone message unlike how other companies always send me notifications through both email and phone messages. But from matkahuolto I only received the reminder today that I can still get it until tomorrow, just when I’m away for 2 days. Ofcourse I didn’t think being out of the town for 2 days would hurt me since usually I’ve several days to pick up packages after they arrived. I’ll pay some amount to extend the storing time but it’s annoying that I have to pay extra when I could’ve picked up the package if i knew it earlier. I’ve gotten parcels from Matkahuolto before and I know that they would send you the text message as a reminder only and mainly send you email of the arrival. And it wouldn’t be problem if I don’t travel around. But just now when I made 5 different orders through different delivery companies, only package from Matkahuolto were about to get away from me. I’m not satisfied and find this system quite poor compared to other.