Easy to order when it finally got…
Easy to order when it finally got delivered Late by DHL through no fault from Thomann it was damaged .
Got in contact with Thomann who arranged a free return ticket and the new one was delivered 5 days later.... exceptional and friendly service ...Thanks Steve
27 November 2024
Unprompted review
Reply from Thomann Music
Hello Steve!
You're a rockstar for your patience and understanding!
While DHL may have played the wrong tempo, we’re glad we could step in and keep the harmony going.
Thank you for letting us make it right—we’ll always be here to keep the music playing smoothly for you!🎸
Your Thomann Team.