The worst car rental experience ever.

I have rented cars in many countries, from Montenegro to Thailand, and I have never had any problems. I certainly didn’t expect such a scam in the Netherlands.

I rented a van for a day to move some items. Everything was fine, and I returned the van. However, the next morning, I received an invoice with a €350 penalty for a scratch on the wooden floor of the cargo van. When I asked how they came up with that amount, they said it was because they needed to take the van out of service for a couple of days for repairs. Are you serious? I’m sure they won’t even send it for repair!