Review of BAUR


Rated 1 out of 5 stars

They first scam you for the price

They first scam you for the price, offer a discount. Then the payment link didn't work, I contacted the support, they replied I should use another broser ( I use Chrome). I instaled Firefox to be able to pay, and finally when a notification came on my phone to confirm the payment the amount changed and the bed I was looking to buy become 70 euros more expensive! So no discount they adverties and no true number that was showed on my schreen before I clicked buy! Scammers. Avoid them!

14 August 2024
Unprompted review

Reply from BAUR

Dear customer, I am very sorry that there were discrepancies with your order. Excuse me please. I would like to get a detailed picture here. Please contact us with your customer number and your request at kundenbetreuung@baur.de.
Best regards, Petra from the BAUR service team.