Ordered items 23rd May. Received email from Yodel on the 25th to tell me they received parcel and would let me know when it's on it's way. It is now the 1st June and I haven't received it. Over the past days I have contacted SAA via e mail firstly to chase Yodel and then request a refund. I have only received automated responses so now I have rung the customer service tel no and left a request for a refund, again an automated answer service. I haven't used SAA before and will not do so again.