Review of Robert Dyas


Rated 3 out of 5 stars

2 parcels despatched 1 received.

2 parcels ordered and despatched, only 1 received however when I rang the customer line replacements were sent without query which was good. That parcel has been received, thanks.
When it arrived via Yodel it absolutely stank of smoke and we had to immediately put it outside to open, this was obviously down to the driver, not a good experience. Thankfully the products inside were fine.

10 May 2023
Unprompted review

Reply from Robert Dyas

Hello Mat,
Thank you for your review.
We are sorry to hear of the issues that you experienced with this order.
Please be reassured that we have fed this back to our courier so that we can improve our service going forward.
Our apologies for the inconvenience caused.
Matthew - Robert Dyas Customer Care