I placed an order on 6 Feb 20 and the website says it should ship within 2 - 4 business days. It's now 12 Feb 20 all it says is order processing. I have made multiple calls and sent numerous emails to request status. At this point I'm ready to file a fraud complaint with my bank.

Update: So after 2 days of trying to reach customer service, 5 minutes after I post this review they email me. Really, this better be one hell of a robe.