No customer service
The customer service team is unresponsive. I bought full insurance with HappyCar, and when the rental company claimed damage, I sent all the information and photos to HappyCar. They haven't responded at all, even after 1 week and 3 emails. They also don't have a phone number listed anywhere on their website. Very frustrating!
12 July 2018
Unprompted review
Reply from HAPPYCAR
Dear Mr. Elliott,
we are sorry for the waiting time. We understand that you are in need of an answer. In highseason it can take a little bit longer to get handle all cases. Please find an E-mail from our service team and be so kind to send us the last document we need to get in touch with your provider and ask for a reimbursement.
Kind regards
Your HAPPYCAR-Team