A big YAY, for Yay Casino! I started with Yay a few months ago and was not sure about a NEW provider after playing for years with several other platforms. But any doubt was eliminated. After verifyin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
A big YAY, for Yay Casino! I started with Yay a few months ago and was not sure about a NEW provider after playing for years with several other platforms. But any doubt was eliminated. After verifyin... See more
Company replied
I can't lie only because this was hassle free, follow the steps, meet the requirements which if you have redeem before then you know you keep checking and checking to see what the problem is why or wh... See more
Company replied
Yay casino is the best , the quickest , and the friendliest. I literally just changed my bank account, had it verified, and made a redeemtion and all done in 24-48 hours. You can't get any better , a... See more
Company replied
By far one of the best ive played, though the redemption process is quite complicated and you need to have a real bank account (not cashapp, paypal, prepaid debit,etc) the winnings have been bigger an... See more
Company replied
Written by the company
YayCasino.com is a leading social sweepstakes casino in the U.S., delivering an exciting and rewarding gaming experience. With a curated library of over 1,300 casino-style games, players can enjoy a mix of classic favorites, Megaways slots, Hold and Win, Instant games, and the newest releases from top providers. Best of all, there’s no purchase necessary—players can dive into the fun completely FREE!
Our platform is secure and reliable, ensuring that your information and transactions are always protected. Thanks to our unique sweepstakes model, players can win real prizes using their sweepstakes coins, backed by a simple and fast redemption process. To keep the excitement going, we offer a generous welcome bonus, daily rewards, exclusive promotions, and exciting new challenges.
Plus, our friendly customer support team is available 24/7 to assist with any questions or concerns.
Ready for a gaming experience like no other? Join Yay Casino today and let the fun begin!
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Glitches too much when you hit bonus and logs you out!! Very little RTP!!
Great benefits when you play often. Payout is quick, and the monthly and weekly coupons are amazing. Definitely better than most other online games.
Reply from Yay Casino
Reply from Yay Casino
One of the best online casinos out there right now. I play on probably 30 different sites and this is by far my favorite one!!!!
Reply from Yay Casino
I LOVE YAY CASINO!!! As usual they never fail me with the Awesome games and Great customer service. Keep up the good work!
Reply from Yay Casino
Reply from Yay Casino
Hey so first time winning on here. I got the gift card. Well I thought it would take them 3-5 days l. Nope under 11hrs in my email paid out. But I must I like the site clean, easy to navigate plenty of bonuses and gifts. Yay 2 thumbs up from me!
Reply from Yay Casino
Yay casino is the best , the quickest , and the friendliest. I literally just changed my bank account, had it verified, and made a redeemtion and all done in 24-48 hours. You can't get any better , and just the trustworthiness from these guys. Thanks YAY CASINIO!!!
Reply from Yay Casino
Awesome web site easy redemption no issues getting paid thanks
Reply from Yay Casino
Yay Casino, since you asked for feedback about my experience, here it is.
I previously gave your company positive reviews. I had successful redemptions, praised your direct-to-bank payout process, and had no reason at the time to tell people not to use your site.
That has changed.
I paid for your Weekly Yay Plan/VIP offer and then encountered serious problems accessing my account when the benefit I paid for was supposed to become available. I know my password. It has been the same password since I opened the account. When I attempted your password-recovery process, your system claimed that a reset email had been sent. It never arrived. I therefore did not reset or change my password.
Then your support department turned an account-access dispute into something considerably more concerning.
Your representative, Beth, told me that a security check had been initiated involving a payment card ending in 2940 and requested that I provide a photograph of myself holding that card.
There is one major problem:
THAT IS NOT MY CARD.
I do not possess or recognize a payment card ending in 2940.
My actual card ends in 7658. I have bank records showing purchases at YAYCASINO.COM using that card. I have provided your support department with screenshots documenting those transactions. My bank's own purchase notifications identify x7658 as the card used at YAYCASINO.COM.
So now I want a direct answer from Yay Casino:
Where did 2940 come from?
If 2940 was simply an error by your representative, say so and correct it.
If it was not an error, explain why a card I do not recognize appeared in a security review of my account, and identify the transaction or transactions you believe are associated with it.
Do not ask me to verify possession of somebody else's card and then call that account security.
Meanwhile, I have documented the account-access failures, the unsuccessful recovery process, my transactions, your emails, my communications with support, and the screenshots I supplied to you.
I am not interested in another generic password-reset response, promotional credit, or canned customer-service message. I want the actual issues addressed: restore legitimate access to my account, account for the paid benefits I have been unable to access, and explain exactly why your security department introduced a card ending in 2940 when my documented card ends in 7658.
I gave Yay Casino credit publicly when my experience was good. I am equally prepared to document publicly what happens when it is not.
If Yay Casino resolves this properly and provides a credible explanation, I will report that too.
Until then, this is my experience with your company, and I have the records to support what I've stated.
Reply from Yay Casino
I love the games, everything is great
The only thing is the waiting for your payment
Reply from Yay Casino
Reply from Yay Casino
By far my top place to play and redemption is faster then expected.
Reply from Yay Casino
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