Vusevapor Reviews 

438
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, most reviewers were let down by their experience overall. Consumers frequently state that the replacement pods leak constantly and tend to stop working long before they should. Many people feel that the high prices are completely unjustified due to the poor overall quality and short lifespan of the items. Some reviewers were not happy with the unpleasant chemical aftertaste and the burnt flavor experienced during use. Buyers also mentioned that replacement batteries struggle to hold a proper charge and frequently fail right out of the box. Purchasers noted that customer support and refund requests for defective items yield frustrating results.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that pods frequently leak,... See more

Quality

Clients share negative opinions on quality, consistently highlighting widespread issues with leaking and... See more

Price

Reviewers mention negative feedback about price, expressing widespread frustration over high costs and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I’ve complained to the company scam book, pissed consumer the BBB etc…numerous times about nasty pods over the years after a lot of research here’s what I’ve learned and why it’s fallen on deaf ears.... See more

Rated 1 out of 5 stars

Just switched to Vuse (because of myblu discontinuance) within the past 3 weeks and VERY DISAPPOINTED! I chose this brand because of the sales pitch that the pod prices were higher but the pods l... See more

Rated 1 out of 5 stars

Been a long time Vuse customer, started buying from them back when they were called Vype in the Uk and they used to be incredible- great flavours, consistent experience and value for money. The trou... See more

Rated 1 out of 5 stars

I’m so fed up with Vuse Alto, I contacted them a few weeks ago about leaking/ bubbling pods,they sent me coupons for BOGO unfortunately, same issues and a few pods would just stop working. I thought i... See more


Company details

  1. Vaporiser shop
  2. Electronic cigarette store
  3. Tobacco shop

Information provided by various external sources

Shop Vuse Vapor for the best vape pens, e-liquid, kits, cartridges, tanks, flavors and more. Find high quality vaping devices based on nicotine level, vape pen style etc. Reimagine Vapor.


Contact info

1.2

Bad

TrustScore 1 out of 5

438 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(438)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

These pods just suck

These pods just suck! Customer service just sucks. Like many people I live paycheck to paycheck, and numerous times, the pods just quit working. After my last pod quit working in the 4 pk, I had to buy a 2 pack yesterday to get me to pay day. Guess what? Each one worked for a little bit then quit! I’m quitting Vuse!! You suck!!

7 September 2026
Unprompted review
Rated 2 out of 5 stars

Used to be able to buy a 4 pod pack of…

Used to be able to buy a 4 pod pack of the 5% golden tobacco and it would last a full 7-8 days!! Now, in addition to 4 only getting me 5.5-6 days, the pods just completely stop working. So, you have to bump the pod up and down in and out of the actual device really fast to get it to work BUT it works for just one hit!! So then, Rinse, repeat!

6 September 2026
Unprompted review
Rated 1 out of 5 stars

Lately the pods just leak a lot

Lately the pods just leak a lot. Sometimes they are leaking before use right out of the pack but usually they just leak after use. Also every 20 or so pods you'll get one that just doesn't work at all. Really annoying considering they cost $8+/pod. Then you complain via email and they say to call. I don't want to call.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

I am so sick and tired of buying vuse …

I am so sick and tired of buying vuse 1.8 Classic Tobacco pods and they are GROSS. I just got MI844XG5 and they are so dark and nasty tasting. I can tell you what s/n have been good pods over the past 5 yrs. I threw away 4 yrs of pods, but I have pics of the s/n and the pods. There should be ONE FORMULA that they use. The crazy thing is that the gross ones last longer cause you don't smoke them as much. When I get a good pack, and love the taste, I go through it much quicker. Something has to be done. They obviously do not care about their customers.

24 August 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service and supervisor

Worst customer service and supervisor, I've ever spoke with.

Been using for about 2 years, at about $300 to $400 a month. Contacted for defective devices, (chargers & pods), and they just don't care they are loosing my business.

Go somewhere else do not buy from VUSE, you will regret it, if you have an issue.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

HOW do these people have buisness…

HOW do these people have buisness selling their vapes in local shops etc? I bought a 'vape' and pod as i was desprate whilst i sorted my actul vape/mod/tank. This has to be the worst VAPE i have EVER used. AWFUL taste, hardly any pull/vapour. Just stay away. Why shops are still selling these behind the counter ill never know. never again

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Tried this out to stop smoking in the…

Tried this out to stop smoking in the house. 2 out of 4 pods wouldn't work. How do you sell a product with 50% fail rate and not have the government step in at some point? Was promised a refund... Never got it. So they're liars and thieves. Do not recommend.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy PODS!

I have been using Vuse for about a year and some change. But recently, in the past 6 months, the pods have been leaking, and all of the manufacturing pods for the month of May are defective. I literally bought 3 boxes of 6 pods in total, and all of them leaked and spit in your mouth. I threw them away and am changing to a new brand or just stopping for good. DO NOT BUY THEM!

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Many pods just stop working 1/2 to 3/4…

Many pods just stop working 1/2 to 3/4 full and they are expensive. I called the company and got a rep who could barely understand/speak English and she just kept asking me the same quesion over and over-do I use nicotine products... As usless as the vapes.
Cheap/defective products and even worse customer service. I am switching to another brand.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Pods just stop working or don't work at…

Pods just stop working or don't work at all. Called company 3 times for them to fix this problem. Still not fixed and it has been over a year. Apparently they do not care about the quality of their product. Then it's like pulling teeth to try and get your money back. Time to switch to someone else.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

RIP OFF / DO NOT BUY

Just switched to Vuse (because of myblu discontinuance) within the past 3 weeks and VERY DISAPPOINTED!
I chose this brand because of the sales pitch that the pod prices were higher but the pods last longer.
That might be true if the pods didn’t STOP working after half full. I’ve bought 2 chargers, and when through all the troubleshooting with the same results. I’ve bought 2 pack pods from many different locations. After seeing other reviews this is an KNOWN ISSUE.
I would give a “ZERO” score if that was an option.
Definitely a manufacturing or design issue that should be reviewed and fixed.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Prices.and quality discouraged and lawsuits

I used leap it was discontinued and then njoy was the same consistent flavor. Their quality were very great consistent . I have changed to vuse is 3 times the price and the quality is very poor the color and same with the flavors were same different taste in a 4 pod package from tan to dark brown . And 34$ 4 pod package is discouraging am trying to wean off ciggerettes.and prices is discouraging but does not help fighting nicotine addiction i did enjoy leap Georgia real tobacco flavor and the golden tobacco same flavor but the inconsistent color or taste really sorry to say it this way but really sucks and the 21$ for 2 pods is over priced for a poor consistent products the leaps i was getting 2 pod package for 5.99 to 7.99 depends on location.. then njoy that i changed when leap was discontinued was priced 8.99 to 11.99 depending on location as well and now the vuse prices are 21.99 to 24.99 so here in Arkansas

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Been a long time Vuse customer

Been a long time Vuse customer, started buying from them back when they were called Vype in the Uk and they used to be incredible- great flavours, consistent experience and value for money.
The trouble started when the original company was bought by BAT and the name changed to Vuse, things have gone rapidly downhill since then and the quality is now, quite frankly, garbage. Every single flavour tastes disgusting with a weird chemical aftertaste, their 'improved' devices aren't a patch on the old ePens and make a weird humming noise when you use them.
Needless to say I'm not going to be buying any more. It's a real shame that BAT have run what was a great little startup into the ground.

30 April 2026
Unprompted review

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