Fasbags Reviews 

542
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the incredibly helpful staff, responsive communication, and beautifully crafted items that closely resemble original luxury designs. People truly love unboxing their packages, noting that the items arrive in pristine condition and consistently exceed their expectations. However, some people mentioned minor issues, such as slight design differences in logos, missing components upon delivery, or temporary chemical odors. Despite these occasional drawbacks, everyday consumers remain extremely satisfied with their overall purchases and enthusiastically plan to place future orders. Reviewers emphasize that customer service representatives consistently go above and beyond to resolve any small concerns quickly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items such as bags, shoes, and... See more

Quality

Clients share positive opinions on quality, consistently expressing delight with the high craftsmanship and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, friendly, and professional... See more

Order

Customers had positive experiences with order, highlighting high satisfaction and excellent product quality.... See more

Staff

People report positive experiences with staff, praising the team for being exceptionally helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more

Company replied

Rated 5 out of 5 stars

Eric has guided me through buying two amazing bags!!!! My first was an LV that exceeded my expectations, my second a CN that I just received today and it felt like Christmas morning opening the box!!!... See more

Company replied

Rated 5 out of 5 stars

The customer service at Fasbags is phenomenal! There was a delay in customs overseas and they reached out to let me know. Within 2 days, the package was moving and I received it 4 days later. Azura... See more

Company replied

Rated 5 out of 5 stars

I have purchased many products from this company. Close to originals. I recently bought a Hermes blanket and pillow cover. I do have a her maid’s blanket and pillow cover that is from Hermes and you... See more

Company replied


Company details

  1. Bags and luggage shop

Written by the company

Fasbags - Crozus was founded in 2019 with a mission to deliver Luxury for Less while becoming one of the most trusted and leading stores in the market. Since our launch, we have built strong, lasting relationships with our customers by putting customer satisfaction first in everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about our products or your order, please feel free to contact us. We're here for you - today and always.


Contact info

4.9

Excellent

TrustScore 5 out of 5

542 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(542)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality, excellent replicas, trustworthy, excellent service

I can’t say enough good things about my experience—completely satisfied. I have bought 3 designer belts, and all are outstanding replicas and top quality. Plus the packaging is same as buying from Chanel, Gucci, and LV—too pretty to discard. Also I bought a Chanel necklace—stunning. Most recently I bought a Chanel bag, and it is beautiful. Soft, supple leather, very high quality and pretty metal work. It’s a little early in the South to switch to black leather, but I couldn’t wait. Eric has been the pleasant, helpful, and expert Crozus associate who helped me with all my purchases. He is so nice about finding and applying every discount he can! Kudos to him! I recommend him highly. Lovely follow-through. Have to say, the packaging was way above par for mailing; no way was the mail service going to damage my items! Not sure what I will buy next, but no doubt I will be back. Earrings?

10 August 2026
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you for the amazing review, Claudia R Adkison! We are so glad you love our products, and you definitely don't need to wait to show that leather off! We'll make sure Eric sees your shout-out; he'll be thrilled to know his help with discounts and service meant so much to you. Whenever you're ready for those earrings, Eric and our team are excited to help you again!

Rated 1 out of 5 stars

I brought the black LV bag 3 months ago…

I brought the black LV bag 3 months ago and the handle is already stripping at the corners. I wasted $279.00. I live in NYC and I could have easily brought this bag in Chinatown with much better quality . I trusted the wrong website.

23 June 2026
Unprompted review
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Reply from Fasbags

Thank you for bringing this to our attention, Lynette Clarke. I am truly sorry to hear about the issue with your bag's handle, as this is certainly not the quality we strive to deliver.

To make this as quick as possible, we have just sent a text message via WhatsApp. Please check it so we can solve this issue

Rated 5 out of 5 stars

Customer service was really fast

Customer service was really fast, friendly and professional. The staff helped me find what I needed and made checkout with the best price quickly. I have received my first order on time and its quality exceed my expectations! I highly recommend this company to everyone!

13 August 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the fantastic review, Huy Daovu! We truly appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

My new LV tote

The bag is even more beautiful than the picture. It didn’t take very long to deliver. customer service checked in to remind me when it what the timeframe would be. Very happy!

25 July 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the lovely review, Lucy Hopping! We’re thrilled to hear you love the bag even more in person and that it arrived quickly. Keeping you updated every step of the way is super important to us, so it’s great to know customer service hit the mark. Enjoy your new bag!

Rated 5 out of 5 stars

Another great experience …

Another great experience from the price of the bag to the quick delivery, a wonderful bag !!

23 July 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the fantastic review, John Harris! We're thrilled to hear you're loving your new bag and that everything from the price to the delivery speed hit the mark for you. Enjoy your new bag

Rated 5 out of 5 stars

Amazing Customer Service

Azura provided first class customer service from order to delivery. She is very knowledgeable, kind, and efficient. Great company and great products.

10 July 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the wonderful feedback, Brandon Huffman! We are thrilled to hear that Azura took such great care of you from start to finish. Her dedication, knowledge, and kindness are truly what we strive for. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Customer Service is ALWAYS Impeccable!

The customer service at Fasbags is phenomenal! There was a delay in customs overseas and they reached out to let me know. Within 2 days, the package was moving and I received it 4 days later. Azura is who I dealt with and her kindness and understanding does not disappoint. This is my 2nd purchase from them and the product is an amazing replica. Will continue to purchase from them in the future. I highly recommend!!

14 July 2026
Unprompted review
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Reply from Fasbags

Thank you so much for your second purchase and for sharing this wonderful review, Wendy! We are so glad we could help resolve the customs delay quickly. Azura is indeed fantastic, and we will happily pass your kind words along to her. We truly appreciate your support and look forward to welcoming you back soon!

Rated 5 out of 5 stars

Eric

Eric , he is the best I been contact with and the one I got a couple time all order from him , all products they are looking excellent and Good,, Beauty ,, for ever… Eric Thank you very much ,

7 July 2026
Unprompted review
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Reply from Fasbags

Thanks so much for the wonderful review, Hong Le! We'll be sure to pass your kind words along to Eric. He'll be thrilled to hear it. We truly appreciate your continued support and look forward to working with you again soon!

Rated 5 out of 5 stars

Beautiful products and great communication

Wonderful communication. Beautiful products and fast delivery. Absolutely recommend this store!

20 June 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the wonderful review, Ruth W.! We are thrilled to hear that you loved the products and had a great experience with our communication and delivery. Your recommendation means the world to us. Happy shopping, and we hope to welcome you back soon!

Rated 5 out of 5 stars

Impressive

Beautiful, high quality product and highly responsive customer service!

1 July 2026
Unprompted review
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Reply from Fasbags

Thank you for the wonderful feedback, Urte Franitza! We're absolutely thrilled that you love the quality of your product and had a great experience with our team. Thanks for choosing us!

Rated 5 out of 5 stars

Overall experience was great

Overall experience was great. Communication with Eric was on par. My purchase arrived in record time. Quality was very near to the real thing. I am happy and will definitely order again.

Dru K

3 July 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the fantastic review, Dru Kanagaraja! We're thrilled you had a great experience, and I'll be sure to pass your compliments along to Eric. Hearing that you love the quality and plan to order again made our day. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

I was very skeptical but……

I was very skeptical, ordering a bag from a company that I didn’t know or had not been referred to in the past, but I did my research and trustpilot.com gave me the confidence to do so.

I have been impressed with the communication via text about the approximate arrival of my bag and the communication since then has been really good. I would recommend ordering from this company.

12 June 2026
Unprompted review
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Reply from Fasbags

We greatly appreciate your review, Shaun Watson Vice! Thank you for trusting the feedback on Trustpilot and giving us the opportunity to serve you. We’re glad our shipping communication kept you informed every step of the way, and we look forward to welcoming you back in the future

Rated 5 out of 5 stars

Shoes beautiful

Product was just as expected. Beautiful shoes. I love them. Happy with all

20 June 2026
Unprompted review
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Reply from Fasbags

Thank you so much, Kim! We're thrilled to hear that your new shoes arrived just as expected and that you love them. Enjoy rocking them, and we hope to see you again soon!

Rated 5 out of 5 stars

I have bought 2 items and I love both…

I have bought 2 items and I love both of them. I was a little skeptical T first , but soon as my first item I arrived I quickly ordered another. I will definitely order more items and recommend the website to my friends. Excellent quality and friendly customer service.

21 June 2026
Unprompted review
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Reply from Fasbags

Thank you for the wonderful review, Kathleen C! We love hearing that we turned your skepticism into two successful orders. Your recommendations mean the world to us, and we look forward to helping you and your friends out again soon!

Rated 5 out of 5 stars

Quality all around

From the moment I ordered the communication from the company on shipping was excellent. When the bag arrived it was in perfect condition and the quality was much higher than I expected. I changed my mind on the size of the bag, and instead of making me hassle to return it, they arranged for me to keep it for a very nice discount, get the correct size and that bag was shipped fast and also gorgeous. I couldn't be happier with the quality, price, and especially the customer service. I will definitely purchase more from this quality seller

21 June 2026
Unprompted review
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Reply from Fasbags

Thank you for sharing your experience, Bee KK! We're so glad our team could turn a size change into a great experience for you. Hearing that you love the quality and our customer service means everything to us. We look forward to your next order!

Rated 5 out of 5 stars

1st time purchase = AMAZED

I was a little hesitant as this was my first order and I emailed the company and was surprised to receive a quick response by a live human. I was assisted by Eric who was super sweet and very helpful even to provide a photo of the wallet I purchased before it wrapped up and packaged. To my surprise it arrived 7 days after placing the order which is insanely fast. When I received it and inspected it I was truly impressed by the quality and will definitely be going broke buying more items. Definitely recommend 100/10 quality and service!

19 June 2026
Unprompted review
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Reply from Fasbags

Thank you for the amazing review, Jillisa! We're so glad Eric took great care of you and that your first order arrived in record time. We can't wait to welcome you back for your next favorite item!

Rated 5 out of 5 stars

Nothing than the best …

Nothing than the best is what i experienced, Quality of products is good and I appreciate customer service as well , they work very organized and on time !

15 June 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the fantastic review, talin davoudi! We are thrilled to hear that you had such a positive experience with our products and customer service team. Staying organized and on time is a top priority for us, so it’s wonderful to know our efforts made a difference for you. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great quality and customer service

Great quality and customer service. Fast shipping.

18 June 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the lovely review, dear! We’re thrilled to hear you had a great experience with our team and that your order arrived quickly. Enjoy your purchase, and we hope to see you again soon

Rated 5 out of 5 stars

My orange H logo bag is perfection!

My orange H logo bag is perfection!! It did have a chemical smell when opened, but it went away quickly. The leather and hardware are super high quality. I’m very happy!

17 June 2026
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you so much for the wonderful review, Gina! We are absolutely thrilled to hear that your new bag is perfection and that you love the high-quality leather and hardware. That initial scent is just a normal part of the fresh manufacturing and packaging process, so we're glad it cleared out quickly for you. Enjoy rocking your gorgeous new bag!

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