Vico Food Box Reviews 

7,565
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 514 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of authentic Italian products, noting how simple the ordering process is on the website. People also love the careful, secure packaging and the remarkably fast delivery times across international borders. Reviewers often mention receiving wonderful little surprise gifts that make shopping with this business an absolute delight. Some reviewers were not happy with the delivery times and shipping costs. Consumers mentioned that transport fees can feel disproportionately high and certain couriers sometimes cause extra delivery delays before parcels finally arrive.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of authentic items.... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive on time and in... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the excellent products... See more

Order

Customers consistently note positive experiences with order, highlighting the simple website navigation and... See more

Service

Customers had positive experiences with service, expressing strong satisfaction and appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm a huge fan of real authentic Italian food, and vico did not disappoint. I was able to order favourites from my childhood and all the brands I'm familiar with since childhood with my father bei... See more

Company replied

Rated 5 out of 5 stars

My heart beats faster every time a Vicofood box arrives - even the cat looks more excited than usual! It's always like an Italian treasure trove inside because I don't remember all the things I orde... See more

Company replied

Rated 5 out of 5 stars

OUR 2ND TIME NOW ORDERING TO IRELAND 🇮🇪 I WILL ADMIT I LOVE A "PERSONAL TOUCH"SO A LITTLE RECIEPT ATTACHED TO THE CURED MEAT WITH LOVE HEARTS DRAWN MADE ME SMILE,BUT ALSO THE GIFT OF NIBBLES TO EN... See more

Company replied

Rated 5 out of 5 stars

Thank you for prompt delivery in beautifully-presented packaging. I even received a perfect little snack tray as an unexpected bonus! Every step of the purchase journey was straightforward, and I appr... See more

Company replied


Company details

  1. Italian Food Shop
  2. E-commerce service
  3. Gourmet Grocery Shop
  4. Grocery delivery service
  5. Grocery Store
  6. Online Food Ordering Service

About Vico Food Box

Written by the company

Foto-Soci-1

COSA TI OFFRIAMO? L'Italia a casa tua!
La spesa italiana online, direttamente dall'Italia Vicofoodbox è specializzato nella vendita online di prodotti alimentari italiani autentici. Ordina pasta italiana, sughi e conserve, olio extravergine di oliva, formaggi, salumi, dolci, caffè, bevande e specialità regionali italiane e ricevili comodamente a casa tua in oltre 27 nazioni europee e nel Regno Unito.!


SPEDIZIONE GRATUITA!
La spedizione è gratuita in tutta Europa


SIAMO VELOCI!
Prepariamo il tuo ordine in 1/3 giorni lavorativi! Lo affidiamo ai migliori corrieri DHL/UPS/GLS/DPDe ci assicuriamo sempre che il tuo ordine arrivi a destinazione!

ASSISTENZA GARANTITA!
Ti assistiamo sempre. Ci assicuriamo che i prodotti vengano accuratamente confezionati, perchè hai diritto ad un eccellente esperienza se ti affidi a noi di Vico Food Box! Chi sceglie il nostro servizio è coccolato.
Per noi sei importante! Inseriamo sempre un regalo nel tuo ordine Con Vico Food Box sei soddisfatto o soddisfatto!😊

ATTENZIONE ALL'AMBIENTE🌿
Utilizziamo materiali riciclati e riciclabili per confezionare la tua Vico Box. Con un sistema di logistica interno evitiamo qualsiasi spreco alimentare.


UN CUORE ITALIANO💚
Vico Food Box nasce nel 2019 ad Amsterdam da Gennaro, Vittorio, Debora e Antonio, giovani Italiani all'estero.
L'azienda ritorna in Italia nel 2020
Ad oggi Vico Food Box ha una logistica interna e un team di giovani italiani, con la voglia di investire il loro tempo e le loro energie per garantirti il miglior servizio di spedizione di prodotti alimentari italiani all'estero! Non vediamo l'ora di portare l'Italia a casa tua!

VAI SU: vicofoodbox.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

8k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(7,565)

1,764 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As they say in Italy

As they say in Italy: wunderbar! Excellent price, super fast delivery, love that shop. Thank you so much, or merci beaucoup in Italian!

30 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Etienne😊

Thank you so much for this lovely review! We’re delighted that you found our prices excellent, the delivery super fast and our shop so enjoyable. And we definitely appreciate the Italian spirit behind your message! 😄🇮🇹 Grazie mille to you! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Italian delight in a sturdy box

I made several orders with vicobox, they have a fast range of italian products my boxes came always within a week or so and were carefully packed, contacted their custumer service a few times with questions and always got a quick and good reaction from them !

23 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao JC😊

Thank you so much for your continued trust and for this lovely review! We’re delighted that your orders have consistently arrived quickly and carefully packed, and that you’ve always received prompt and helpful support from our Customer Happiness Team. It means a lot to know you can rely on us for your favourite Italian products. 🇮🇹💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Highly recommended!

Review based on one experience.

I’m had mixed feelings when I ordered but everything came in good condition, especially glass bottles that are packed with care.
The package was dispatched soon after the order was processed and the package arrived within one week.
Highly recommended!

27 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Catalin😊

Thank you so much for sharing your first experience with us! We’re delighted that your order arrived safely and on time, especially the glass bottles, and that you appreciated the care we put into packing them. We’re also glad the parcel was dispatched promptly and reached you within a week. Thank you for your recommendation! 🇮🇹💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Great services and products

I ordered Italian products from Vico Food Box. Great service, great products, great packaging, and on-time delivery. Highly recommend Vico Food Box.

27 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Vico Lover😊

Thank you so much for your wonderful feedback! We’re delighted that you appreciated the quality of our Italian products, the packaging, our service and the punctual delivery. Thank you for recommending Vico Food Box — we truly appreciate your support! 🇮🇹💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Can't wait to order again...

Punctual deliveries and constant communication on the order. Good choices of products from various regions of Italy.

28 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Stefania😊

Thank you so much for your lovely feedback! We’re delighted that you appreciated the punctual deliveries, clear communication throughout the order and the wide selection of products from different regions of Italy. We’ll be very happy to welcome you back for your next order! 🇮🇹💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Everything Amazing

First time I used this service and I am absolutely pleased with all. Products, shipping time, prices. All items safely and well packed. 10/10
Thank you so much

27 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Giuseppe😊

Thank you so much for this fantastic 10/10 review! We’re delighted that your first experience with Vico Food Box was so positive and that you were happy with the products, prices, delivery time and careful packaging. We truly appreciate your trust and hope to welcome you back soon! 🇮🇹💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Hello .I've ordered from this friendly…

Hello .I've ordered from this friendly family business..There communication is fantastic.ive order from them a few times know and I order with confidence knowing from Italy to the UK is the fastest delivery you will see .there packaging is A+ and also they put a free gift in .So I recommend this small family business and will continue keep using them . kind regards Paul

27 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Paul😊

Thank you so much, Paul, for your wonderful review and for your continued trust in us! It means a lot to know that you can order from Italy to the UK with confidence and that you appreciate our communication, fast delivery and careful packaging. We’re also delighted that you enjoy the little gift included with your orders 🎁🇮🇹

Thank you for supporting our family business and for your kind recommendation. We look forward to packing your next order! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

The products are very good

The products are very good. All the service is very good. Carry on in that way please, we are very happy, thank you.

24 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Nigel😊

Thank you so much for your lovely feedback! We’re delighted that you’re happy with both our products and our service. Your kind words and encouragement mean a lot to the whole team. We’ll certainly keep doing our best! 🇮🇹💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

excellent service

Smooth from ordering to delivery. Used this company several times and always excellent service. If you need to contact them they reply very quickly and are always there to help. Well done.

21 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Tina😊

Thank you so much for your continued trust and for this wonderful review! We’re delighted that every order has been smooth from start to finish and that our team has always been quick and helpful whenever you’ve needed us. Your loyalty means a lot to us. Grazie mille! 🇮🇹💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Five stars from the beginning to the…

Five stars from the beginning to the end. Communication is amazing, packing is a perfection. And the products are fantastic!!!!! Thanks team for bringing Italy to us

23 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Sofia😊

Thank you so much for this wonderful five-star review! We’re thrilled that you appreciated our communication, the care we put into every package and, of course, our Italian products. It means a lot to know that we can bring a little piece of Italy to you 🇮🇹❤️

Grazie mille for your support and for choosing Vico Food Box!

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Vico Food Box is such a great company

Vico Food Box is such a great company. The food is always good quality, and so much care is taken when the box is packed. The delivery service is also one of the best. VFB keep me informed via WhatsApp on the order status, so I know when my order is on it’s way. Orders are delivered within 2 or 3 days after they have left VFB, and I live in Northern France, so that’s pretty good going.
It’s always exciting when I receive my box even though I know what’s inside!!!
Keep up the good work Vico Food Box 😘

23 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Kelly,

Thank you so much for this wonderful review 💚

We’re truly happy to know that you appreciate the quality of the products, the care we put into packing every Vico Box and the delivery service to Northern France. Keeping our Vico Lovers informed through WhatsApp is important to us, so it’s great to hear that it helps you follow your order with confidence.

And we absolutely love that receiving your box still feels exciting, even when you already know what’s inside! That little moment of joy is exactly what the Vico Team hopes to bring with every order.

Thank you for your trust and for your lovely words 😘

Flora – Customer Happiness Team

Rated 5 out of 5 stars

A little bit of Italy in a box!

I always receive what I order and always a little more. I have always loved each and every product I've ordered, good quality and good prices. They have an amazing range of products to choose from for delivery and they've kept me updated via email and WhatsApp on the status of delivery. I would recommend this company to anyone interested to have a little bit of Italy delivered to their doorstep.

10 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Vico Lover,

Thank you so much for this wonderful review 💚

We’re truly happy to know that every Vico Box has brought you exactly what you ordered, with a little extra surprise, and that you’ve enjoyed the quality, prices and wide range of Italian products. It’s also great to hear that our email and WhatsApp updates helped you follow the delivery with confidence.

“A little bit of Italy in a box” is exactly the feeling the Vico Team hopes to bring to our Vico Lovers, right to their doorstep.

Thank you for your trust and for recommending us!

Flora – Customer Happiness Team

Rated 5 out of 5 stars

Thank you so much, you Italians are such kind and generous people!

Thank you so much! I received your wonderful package! I am very happy with everything.
You Italians are such kind and generous people. I received such a big package, with so many delicious products in such generous sizes, and even a gift!
Thank you! This package will bring me joy for a long time.
Grazie mille! Anu from Estonia.

24 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Anu,

Thank you so much, Anu, for this beautiful message 💚

We’re truly happy to know that your Vico Box arrived safely in Estonia and brought you so much joy. Reading that you enjoyed the delicious Italian products, the generous sizes and the little gift makes the whole Vico Team smile.

For us, every package is prepared with care and kindness, because we want our Vico Lovers to feel a little piece of Italy arriving at home.

Grazie mille to you for your trust and for your lovely words!

Flora – Customer Happiness Team

Rated 5 out of 5 stars

So happy with my Vico box

So happy with my Vico box! It arrived the day it was promised to reach me, was duly packaged, and it was nicely personalised with a 'Ciao Sonia <3'. Products are of excellent quality. I am a happy customer, thank you!

20 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Sonia,

Thank you so much, Sonia, for your lovely message 💚

We’re really happy to know that your Vico Box arrived on the promised day, carefully packaged and with that little personal “Ciao Sonia” touch. We love adding these small details because every Vico Lover matters to us, and opening the box should feel special.

It’s wonderful to hear that you enjoyed the quality of the products too. Thank you for your trust — the whole Vico Team is happy to have made you a happy customer!

Flora – Customer Happiness Team

Rated 5 out of 5 stars

All perfect

22 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Sten,

Thank you very much for your review 💚

We’re happy to know that everything was perfect with your Vico Box. The Vico Team prepares each order with care so our Vico Lovers can receive their Italian products safely and with a smooth experience from start to finish.

Thank you for your trust!

Flora – Customer Happiness Team

Rated 5 out of 5 stars

Since I discovered Vico foods I am…

Since I discovered Bico foods I am delighted to be able to access the quality foods I came to trust whilst living in Italy. I recommend this company for quality and efficiency

20 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Catherine,

Thank you so much for your kind recommendation 💚

We’re truly happy to know that, since discovering Vico Food Box, you can once again enjoy the quality Italian foods you came to love and trust while living in Italy. Bringing those authentic tastes back to our Vico Lovers is exactly what makes our work so special.

Thank you for appreciating both the quality and the efficiency of our service. The whole Vico Team is grateful for your trust!

Flora – Customer Happiness Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery - and I have never before seen a packing quality like this !! WOW
Looking forward to try the products I orderd !

23 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Vico Lover,

Thank you so much for your enthusiastic review 💚

We’re really happy to know that your Vico Box arrived quickly and that the packing quality impressed you so much. The Vico Team puts great care into every order, especially to make sure our Vico Lovers receive their Italian products safely and in perfect condition.

We hope you enjoy trying everything you ordered — thank you for your trust!

Flora – Customer Happiness Team

Rated 5 out of 5 stars

Good communication

21 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Vico Lover,

Thank you very much for your review 💚

We’re happy to know that you appreciated our communication. For the Vico Team, keeping our Vico Lovers informed and supported is an important part of every Vico Box experience.

Thank you for your trust!

Flora – Customer Happiness Team

Rated 5 out of 5 stars

Good products.

Good products.
Quite fast shipping and delivery, at least in France.

7 July 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Remi,

Thank you very much for your review 💚

We’re happy to know that you enjoyed the products and that shipping and delivery to France were quite fast. The Vico Team works with care to prepare every Vico Box so our Vico Lovers can receive their Italian products safely and without unnecessary waiting.

Thank you for your trust!

Flora – Customer Happiness Team

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