Vivid Reviews 

28,768
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

The best payment service for businesses. Opening an account has never been easier. Revolut is far behind. Excellent app, everything is intuitive. Free SEPA transfers. Well done!

Company replied

Rated 4 out of 5 stars

Great software platform, also the free version is great... Best banking solution that's available without banking costs. Obviously paid plans come with more benefits. 3 reasons why 4 stars i... See more

Company replied

Rated 5 out of 5 stars

Where is the best banking app on the whole world? It is vivid because I’m using them since almost 2 years now and I can promise all of you. My money is secure. The customer service is the best and alw... See more

Company replied

Rated 5 out of 5 stars

Vivid’s support team are very quick to respond and always do their best to help, for which I’m incredibly grateful. The app itself works brilliantly; the chat feature is easy to find, and I’ve never h... See more

Company replied

Company details

  1. Financial Institution
  2. Investment service

About Vivid

Written by the company

The right app for you

Vivid is an all-in-one financial platform for personal, business and freelance accounts. Open multiple IBANs, get virtual and physical cards, earn high interest and cashback, invest in your future, and give yourself all the tools for success.

Dare to dream: over 1 million Europeans downloaded the app to grow their money.

Vivid Business
for Companies & Freelancers
  • Free registration in minutes with free subscription
  • 4% annual interest rate on your money*
  • Up to 10% cashback on card purchases
  • Unlimited IBANs
  • Instant SEPA and international transfers
  • Free business cards
  • Unlimited card spending limits
  • Easy bookkeeping tool
  • AI-powered invoicing feature
  • Add team members and set permissions
  • Mobile and web access
Vivid Personal
for your daily finances
  • Up to 15 Pockets with their own IBANs
  • Up to 4% cashback on card purchases
  • 3% annual interest rate*
  • Instant top-ups with cards
  • Share a Pocket with friends and family
  • Trade stocks, ETFs, and cryptos
  • Up to €1000/month free withdrawals
  • Get rewarded for every friend you invite

With Vivid, managing your personal and professional finances is easy, flexible and 100% transparent.

Your money, your rules.

Click here to learn more about Vivid.

Apple and the App Store logo are trademarks of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.

Vivid Money S.A. provides accounts, cards and payment services for Vivid Business and Personal. Vivid Money B.V., a financial institution authorised and regulated by the Dutch Authority for Financial Markets (AFM), provides investing services, Interest accounts and Interest Rate Pockets and Vivid Digital S.r.l provides Cryptocurrency services.

*The promotion is valid for the first 4 months after opening an Interest Account for all plans. Thereafter, you'll receive the regular interest rate as per your plan. This rate applies to funds up to 10 million EUR.

Smart finance tools for modern businesses

Written by the company

Earn daily interest
Boost your balance by generating daily returns on your funds with an Interest Account (provided by Vivid Money BV)!
Unlimited IBANs for all your needs
Send money in seconds with SEPA Instant or internationally with SWIFT.
Free VISA cards with up to 10% cashback
Minimise your expenses with rewards on every card purchase.
Bookkeeping made easy
Connect with over 50 German banks and 300+ banks across Europe to centralise all your transactions in one place.
AI-powered invoicing tool
Scan and pay invoices using your phone or by uploading documents. Generate invoices and email them to clients via your Vivid account.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(28,768)

10,511 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the best support ever

This is the best support ever, thank you very much for your help!

22 July 2026
Vivid logo

Reply from Vivid

We're truly honored by your trust and support. It motivates us to continue providing the best experience possible.

Rated 5 out of 5 stars

Great so far

Great so far, specially after coming from a bad experience with Wise

21 July 2026
Vivid logo

Reply from Vivid

We sincerely appreciate your positive thoughts and are pleased to hear that your journey with us has been encouraging.

Rated 5 out of 5 stars

Very good App

Application

21 July 2026
Vivid logo

Reply from Vivid

We appreciate your kind remarks. It's rewarding to know that our work has resonated positively with you.

Rated 5 out of 5 stars

Perfect bank

Perfect bank

21 July 2026
Vivid logo

Reply from Vivid

Your feedback truly warms our hearts! Knowing we’ve earned your trust really inspires us to keep doing our best.

Rated 5 out of 5 stars

Best service

11 July 2026
Vivid logo

Reply from Vivid

Your warm words mean the world to us! It's always encouraging to know that our dedication truly shines through.

Rated 5 out of 5 stars

Best payment service for business

The best payment service for businesses. Opening an account has never been easier. Revolut is far behind. Excellent app, everything is intuitive. Free SEPA transfers. Well done!

20 July 2026
Vivid logo

Reply from Vivid

Thank you for your wonderful feedback! We're delighted to know that navigating through our service was such a positive experience for you.

Rated 5 out of 5 stars

Goog supers

20 July 2026
Vivid logo

Reply from Vivid

We're genuinely touched by your kind words and thrilled that you had such a delightful experience with us.

Rated 5 out of 5 stars

Good

Good good good

20 July 2026
Vivid logo

Reply from Vivid

We’re so thankful for your kind words! It’s fantastic to hear you had a great experience.

Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with Vivid Business my company funds are blocked and I am left without a solution

I normally do not write reviews like this, but I feel I have no other option because I am not getting anywhere with Vivid Business.

I have a Danish company, and I opened a business account with Vivid because I needed a reliable banking solution for my daily business operations.

Recently, Vivid contacted me regarding two transactions on my account. One transaction was a transfer of my own company funds from another business bank account. The other transaction was a payment to one of my subcontractors for work they had completed for my company.

I immediately cooperated with Vivid and provided all the documentation they requested, including invoices and explanations regarding the transactions. Everything was related to normal business activity, and I have done nothing wrong.

Despite this, Vivid decided to block my account and terminate my business relationship with them. My access to my company funds has been restricted, and I have been told that I must wait 28 days before I can receive my money.

I completely understand that banks and financial institutions in Europe have strict regulations and compliance requirements. That is not the problem. The problem is that Vivid is holding my company’s money even though I have provided the requested documentation and there has been no explanation of any wrongdoing.

The money in this account belongs to my company. I need these funds to pay my subcontractors and continue running my business. Delaying access to these funds creates real problems for my company and affects people who are working on my projects.

I have contacted Vivid several times and explained the situation, but I keep receiving the same standard responses that nothing can be done until the 28-day period has passed. I do not feel that anyone is actually reviewing my case or trying to find a solution.

At this point, I am not asking Vivid to explain why they decided to close my account. If they no longer want me as a customer, that is their decision. I simply want my company funds released and I want to speak with a person who can actually help resolve this matter.

Vivid, if you see this review, please contact me directly by email or provide me with a contact email for someone responsible who can look into this case.

I hope we can find a fair and quick solution, because this situation is causing unnecessary problems for my business.

17 July 2026
Unprompted review
Vivid logo

Reply from Vivid

Hello Kim,

Thank you for sharing your feedback. We’re truly sorry for the frustration and inconvenience this situation has caused you and your business.

We understand how important access to your company’s funds is, and we regret any disruption this has caused. Please know that regulatory requirements sometimes mean we must take certain actions, but we always aim to resolve such matters as quickly as possible.

To help us review your case further, please contact us at help.business@vivid.money. We’ll make sure your case is escalated to the right team for a prompt response.

Thank you for your patience and cooperation.

Best regards,
The Vivid Team

Rated 5 out of 5 stars

Very easy and very good

Very good bank transfer

20 July 2026
Vivid logo

Reply from Vivid

Thank you so much for sharing your experience with us! It means a lot to know we've made a positive impact.

Rated 5 out of 5 stars

Coole Bank

Coole Bank, easy to work with

15 July 2026
Vivid logo

Reply from Vivid

What a joy to hear your thoughts! We can’t thank you enough for your trust and are thrilled that you found the experience so smooth.

Rated 5 out of 5 stars

Best

It is the best money app

19 July 2026
Vivid logo

Reply from Vivid

Your uplifting feedback fuels our passion and dedication to continuously improve and serve you better!

Rated 5 out of 5 stars

I very like your bank

Smart and easy.

18 July 2026
Vivid logo

Reply from Vivid

We're so appreciative of your feedback! It's wonderful to hear that you found everything straightforward and enjoyable.

Rated 5 out of 5 stars

Good bank į like

17 July 2026
Vivid logo

Reply from Vivid

Your trust in us is incredibly meaningful, and we’re so glad to know you’re happy with what we offer.

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