The best payment service for businesses. Opening an account has never been easier. Revolut is far behind. Excellent app, everything is intuitive. Free SEPA transfers. Well done!
Company replied
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The best payment service for businesses. Opening an account has never been easier. Revolut is far behind. Excellent app, everything is intuitive. Free SEPA transfers. Well done!
Company replied
Great software platform, also the free version is great... Best banking solution that's available without banking costs. Obviously paid plans come with more benefits. 3 reasons why 4 stars i... See more
Company replied
Where is the best banking app on the whole world? It is vivid because I’m using them since almost 2 years now and I can promise all of you. My money is secure. The customer service is the best and alw... See more
Company replied
Vivid’s support team are very quick to respond and always do their best to help, for which I’m incredibly grateful. The app itself works brilliantly; the chat feature is easy to find, and I’ve never h... See more
Company replied
Written by the company
Vivid is an all-in-one financial platform for personal, business and freelance accounts.
Open multiple IBANs, get virtual and physical cards, earn high interest and cashback,
invest in your future, and give yourself all the tools for success.
Dare to dream: over 1 million Europeans downloaded the app to grow their money.
With Vivid, managing your personal and professional finances is easy, flexible and 100% transparent.
Your money, your rules.
Click here to learn more about Vivid.
Apple and the App Store logo are trademarks of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
Vivid Money S.A. provides accounts, cards and payment services for Vivid Business and Personal.
Vivid Money B.V., a financial institution authorised and regulated by the Dutch Authority for Financial Markets (AFM), provides investing services, Interest accounts and Interest Rate Pockets and Vivid Digital S.r.l provides Cryptocurrency services.
*The promotion is valid for the first 4 months after opening an Interest Account for all plans. Thereafter, you'll receive the regular interest rate as per your plan. This rate applies to funds up to 10 million EUR.
Written by the company
Berlin, Germany
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Reply from Vivid
This is the best support ever, thank you very much for your help!
Reply from Vivid
Reply from Vivid
The best payment service for businesses. Opening an account has never been easier. Revolut is far behind. Excellent app, everything is intuitive. Free SEPA transfers. Well done!
Reply from Vivid
Very disappointing experience with Vivid Business my company funds are blocked and I am left without a solution
I normally do not write reviews like this, but I feel I have no other option because I am not getting anywhere with Vivid Business.
I have a Danish company, and I opened a business account with Vivid because I needed a reliable banking solution for my daily business operations.
Recently, Vivid contacted me regarding two transactions on my account. One transaction was a transfer of my own company funds from another business bank account. The other transaction was a payment to one of my subcontractors for work they had completed for my company.
I immediately cooperated with Vivid and provided all the documentation they requested, including invoices and explanations regarding the transactions. Everything was related to normal business activity, and I have done nothing wrong.
Despite this, Vivid decided to block my account and terminate my business relationship with them. My access to my company funds has been restricted, and I have been told that I must wait 28 days before I can receive my money.
I completely understand that banks and financial institutions in Europe have strict regulations and compliance requirements. That is not the problem. The problem is that Vivid is holding my company’s money even though I have provided the requested documentation and there has been no explanation of any wrongdoing.
The money in this account belongs to my company. I need these funds to pay my subcontractors and continue running my business. Delaying access to these funds creates real problems for my company and affects people who are working on my projects.
I have contacted Vivid several times and explained the situation, but I keep receiving the same standard responses that nothing can be done until the 28-day period has passed. I do not feel that anyone is actually reviewing my case or trying to find a solution.
At this point, I am not asking Vivid to explain why they decided to close my account. If they no longer want me as a customer, that is their decision. I simply want my company funds released and I want to speak with a person who can actually help resolve this matter.
Vivid, if you see this review, please contact me directly by email or provide me with a contact email for someone responsible who can look into this case.
I hope we can find a fair and quick solution, because this situation is causing unnecessary problems for my business.
Reply from Vivid
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