Very quick dispatch with tracking number provided. Never had any issues with them. Goods arrived in a timely fashion via Express Post. 👍
Company replied
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Very quick dispatch with tracking number provided. Never had any issues with them. Goods arrived in a timely fashion via Express Post. 👍
Company replied
I did contact them on three different ways to edit my order, right after doing it. lady told me that there was no issue, just send more money (cause I wanted to add stuff) and there will be no wo... See more
Limited contact and updates on status of parcel. After 2 weeks and several emails I was finally provided with a tracking number
Company replied
Always deliver, have done several orders now. Australia post is the let down despite it being express post
Company replied
Vapes Australia is a trusted online vape store delivering premium disposable vapes and accessories across Australia. We stock a wide range of popular brands including IGET, Alibarbar, Gunnpod, HQD and more. With warehouses in Sydney, Melbourne and Brisbane, we offer fast and reliable shipping nationwide, including Perth, Adelaide, Tasmania and regional areas. Our focus is simple — quality products, fast delivery and responsive customer support you can rely on.
Australia
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Just gets worst. When they do eventually contact you, There is always an excuse. Send you incorrect information, wrong order. Don’t waste your money or time honestly. Customer service is atrocious.
Made a payment through the below link to website. Payed $480, now they’re saying there was no record of the payment.
I did contact them on three different ways to edit my order, right after doing it.
lady told me that there was no issue, just send more money (cause I wanted to add stuff) and there will be no worries, order will get edited. i did send money right after her response at 4am but she then ghosted me and shipped the initial order. I did inquire 5 times for a COUPON to get my money back and they dont care.
besides that yes they are legit. they just don't care.
Ordered Wednesday evening. Delivered 2 hours away Friday lunchtime.
Always deliver, have done several orders now. Australia post is the let down despite it being express post
Reply from Vapesaustralia
Did the same day delivery as it was advertised on their website "mon-friday order before 6pm for a same day delivery". Made the order at 12pm and still haven't received the tracking order. Tried messaging the number that's listed on their website but no response.. There was no delivery made today which was disappointing.
UPDATE: In response to the reply - Sorry that I didn’t know you only recently launched this service. But also, it doesn’t state it anywhere on your website you have not started the service yet. If you could please respond back to my email/whatsapp message, I would like to discuss further for a solution.
Reply from Vapesaustralia
Reply from Vapesaustralia
Wouldn't let me pay for items wont even try order through here again
Reply from Vapesaustralia
Reply from Vapesaustralia
Reply from Vapesaustralia
I am waiting for my order to arrive so once it arrives I will give U one more star
Reply from Vapesaustralia
Every order I’ve made has been handled well and shipped quickly
Reply from Vapesaustralia
Very quick dispatch with tracking number provided. Never had any issues with them. Goods arrived in a timely fashion via Express Post. 👍
Reply from Vapesaustralia
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