Having good communication with Team lead Meliska and hopefully the matter is somewhat solved. I will revisit this review when I can positively say if the changes to costumer handling hold true. Fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I’m just going to get this my chest right now and tell you how much I love these the flavour is outstanding so the texture 10/10 . It’s my first time ever making this purchase for this particular pro... See more
Company replied
Delivered quicker than expected. Taste is good, I have tried other performance enhancers and they either do not work and/or taste terrible.so far this has done exactly as promoted and look forward to... See more
Company replied
To be honest I didn't thought I would received the product within a week. It would say delayed and next thing I know it was delivered without me knowing I guess it was fast delivery. I was tracking th... See more
Company replied
Company details
Written by the company
UltimaPeak creates natural daily supplements designed to help men feel stronger, more focused, and more confident in their performance. Our formulas use clinically studied ingredients that support energy, vitality, and overall wellbeing. Every product is crafted for everyday use with transparent dosing, clean sourcing, and consistent quality. UltimaPeak gives you simple routines that fit your day and elevate the way you feel.
Contact info
Dover, United States
- support@ultimapeak.com
- ultimapeak.com
4.0
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to get ahold of customer…
Very easy to get ahold of customer service. I got a respond via text by an actual person.
16 July 2026
Unprompted review
Reply from UltimaPeak
Having fast, real human connection when you reach out makes all the difference! We know how frustrating automated loops can be, so making sure you get quick, genuine responses from a real person is a top priority for us.
Thank you so much for taking the time to share your feedback and for being a valued part of the UltimaPeak community!
Best Regards,
UltimaPeak Customer Care
Reply from UltimaPeak
Hearing that you're already feeling the change is incredible news! There is nothing better than knowing UltimaPeak is making a real, noticeable difference for you.
Thank you so much for sharing your progress with us and for being such a valued part of the UltimaPeak family. Keep up that momentum!
Best Regards,
UltimaPeak Customer Care
This male supplement is the best…
This male supplement is the best supplemt I have ever tried
I have tried many of product that did not work. UltimaPeak is the best👌 👍.
15 July 2026
Unprompted review
Reply from UltimaPeak
Finding a product that actually works after trying so many that fell short is a game-changer! Knowing that UltimaPeak stands out as the best supplement you’ve ever used means everything to our team.
Thank you so much for putting your trust in us, sharing your glowing recommendation, and being such an awesome part of the UltimaPeak community!
Best Regards,
UltimaPeak Customer Care
Cancel subscription
They charge you on your card every mounth even if you e-mail them to cancel the subscription. The product dont really work as advertised and the taste is not really good. I do not recommand.
11 July 2026
Unprompted review
Reply from UltimaPeak
Hello,
I'm sorry for the frustration here, and I don't want to leave you chasing
this any further. Could you send me your order number or the email used
on the account (support@ultimapeak.com)? I'll personally check the two
charges and look into the subscription on file - most likely there's been a
misunderstanding somewhere in how it was set up or communicated,
and I want to get to the bottom of it with you directly.
Best Regards,
Meliska Team Lead
UltimaPeak Customer Care
Consistency
Finally a real product to take....I just started but looking forward to see what it can and will do.beware of fakes and be sure to be consistent.
16 July 2026
Unprompted review
Reply from UltimaPeak
That is such a great piece of advice! You hit the nail on the head, consistency is truly key to getting the best results, and watching out for official products is so important.
We are so glad to have you on board, and we are just as excited as you are to see what UltimaPeak will do for you as you stick with your routine. Thank you for sharing the positive vibes and being a part of our community!
Best Regards,
UltimaPeak Customer Care
Waiting to see the results !
16 July 2026
Unprompted review
Reply from UltimaPeak
We love the enthusiasm! Patience is key, and we are so excited for you to start noticing those positive changes as you stick with it.
Thank you so much for giving us a try and sharing your journey with us. We’d love to hear how everything goes once you’ve had a bit more time with the product!
Best Regards,
UltimaPeak Customer Care
Complete scam
Complete scam. You will get the product, but you are automatically subscribed to a monthly refill... Very misleading. Then they charge you.
Like others have said, the forgot password link doesn't work in the well hidden "cancel subscription" section. I never got an email with an order number, so I just cancelled future payments through PayPal. Emailed support, they said they couldn't help and gave me another email to contact... No response.... Pure scam. Do not buy from them.
16 June 2026
Unprompted review
Reply from UltimaPeak
Dear Nick,
I'm really sorry you're going through this - I want to make sure your
subscription situation is actually resolved, not just acknowledged. Could
you send me your order number or account email
(support@ultimapeak.com)? I'll look into the cancellation directly on my
end and confirm it's done properly, rather than going back and forth over
email. If there's a refund conversation that didn't land where it needed to,
I'll also take a fresh look at that with you.
Best Regards,
Meliska Team Lead
UltimaPeak Customer Care
Quick shipping and good product…
Quick shipping and good product quality, haven't yet noticed any significant changes though.
2 July 2026
Unprompted review
Reply from UltimaPeak
Thank you so much for the review! We are glad to hear that you experienced fast shipping and are happy with the product quality.
Sometimes it can take a little time for results to build up and become noticeable. We appreciate your patience and would love to hear how things progress as you continue using it. Please feel free to reach out to our team if you have any questions along the way!
Best Regards,
UltimaPeak Customer Care
DO NOT BUY THIS PRODUCT - Subscription entrapment
DO NOT BUY THIS PRODUCT. I cancelled my subscription via email immediately after the first automatic reorder. My original order number was #297093 on 20th May 2026, an auto re-order occurred on order number #335423 on 17th June 2026. I attempted to cancel by logging into the portal on 18th June 2026 only to find that nothing works. This appears to be intentional on the part of the company. I emailed support on 18th June EXPLICITLY demanding that my subscription be cancelled. I received a reply from "Amelia" who immediately used delay tactics to deflect and ask a series of questions to delay and prevent actioning the request (as I'm sure they are trained to do). Despite my direct request to cancel, nothing was actioned. I now have another automatic re-order which has occurred as at 15th July 2026 on #384525, and within 10minutes of receiving this confirmation, I immediately tried to get into the portal to again cancel my subscription, only to find that there are now 3 Portals, A, B and C that apply to different order date ranges. I tried all portals and all combinations of order number. Every one failed to allow me to access my account. I have since emailed support and disputes multiple times in the past 24hrs to demand my subscription be cancelled. This company is predatory in nature and uses entrapment to continue to bill their clients despite direct request to cancel their subscription. DO NOT BUY FROM THEM. It doesn't matter whether the product works or not, this company should not be trusted.
Update - 20/7/26 - publicly this company is in damage control. You can see they have reached out offering to refund etc. the new AI bot customer service is blaming the old AI bot. They ask to send details to enable cancellation of the subscription, yet are engaging with me via email at the same time. You can see I placed all details in the review to enable cancellation, they can see my email attached to this review. Privately, it’s the same scam, continuing to offer freebies and attempting to bribe me to remove my Trustpilot review. NO. I will continue to post my review in the comments of every online post I can find and every ad I can find to inflict maximum damage. YOU MESSED WITH THE WRONG PERSON.
16 July 2026
Unprompted review
Reply from UltimaPeak
Dear Brad,
I'm sorry to hear this - being charged after asking to cancel is frustrating
and not the experience we want you to have. I'd like to look into this
personally and get it sorted right away. Could you reply here or email us
at support@ultimapeak.com with the email/order number used for the
subscription? I'll personally check exactly when the cancellation requests
came in and make sure any charges that shouldn't have happened are
refunded.
Best Regards,
Meliska Team Lead
UltimaPeak Customer Care
Body feels young
16 July 2026
Unprompted review
Reply from UltimaPeak
That is the absolute best feeling! Hearing that our product has you feeling youthful, energized, and at your best is the highest praise we could ever hope for.
Thank you so much for sharing such wonderful feedback and for being a valued part of the UltimaPeak family. Here's to feeling great every single day!
Best Regards,
UltimaPeak Customer Care
Poor customer care / update: new team better
It seems like I have the same issue as some other clients and would also like to warn others about my experience with UltimaPeak.
First: there was a surprise charge, a forced subscription where I had understood it was a one-time charge.
Second: the product that I had NOT ordered was supposed to have been delivered, but I did not receive it.
Third: their customer support does not seem to have the slightest interest in finding a solution to resolve the situation (at least Sarah and Amelia that have replied to me). They refuse to either send a new package or refund me.
Fourth: the customer support replies always delete the evidence of my emails when they answer.
Such business practices are totally unacceptable.
Update 21/07/2026: I got a positive reply from a new head of customer care with a great effort to resolve the situation.
16 July 2026
Unprompted review
Reply from UltimaPeak
Hello,
I hear you're frustrated, and I want to get to the bottom of this with you.
Send me your order number or account email
(support@ultimapeak.com) and I'll personally look into your subscription
status -there may be a misunderstanding somewhere along the way,
whether that's with how the cancellation request came through or how it
was processed on our system. Once I see the full picture, I'll make sure
everything is set correctly and that you're not charged for anything you
don't want going forward.
Best Regards,
Meliska Team Lead
UltimaPeak Customer Care
The delivery was on time and the…
The delivery was on time and the product was safely delivered. Plus this is a product that actually does what is advertised
15 July 2026
Unprompted review
Reply from UltimaPeak
Delivering on time, safely, and, most importantly, having a product that actually lives up to its promises is everything we strive for! We know how frustrating it can be when products don't meet expectations, so hearing that ours delivers on its claims is the ultimate compliment.
Thank you so much for your trust, your kind review, and for being such a wonderful part of the UltimaPeak community!
Best Regards,
UltimaPeak Customer Care
Reply from UltimaPeak
Short, sweet, and to the point! Knowing that you love our product and feel confident recommending it means the absolute world to us.
Thank you so much for taking a moment to share your support and for being a fantastic part of the UltimaPeak community!
Best Regards,
UltimaPeak Customer Care
I made a one time purchase but one…
I made a one time purchase but one month later a chunk of money was taken from my account showing I had made another order. They use your bank details and make orders for you in your name. Avoid at all costs, thieving, scamming horrible company. I am taking legal actions against them.
14 July 2026
Unprompted review
Reply from UltimaPeak
Dear Adam,
I read through this and honestly i am truly sorry you had to deal with it.
None of that should happen. Send me your order number or the email on
the account (support@ultimapeak.com) I'll go through it myself - what
happened with the sign-up and I'll cancel the subscription on my end as
well, in case it's still active.
Best Regards,
Meliska Team Lead
UltimaPeak Customer Care
Good customer service so far
Good customer service so far , value for money , excited to see where this plan takes me.
15 July 2026
Unprompted review
Reply from UltimaPeak
Value for money and top-tier customer service are exactly what we aim for, so we are thrilled to hear you're having a great experience so far! We are just as excited as you are to see the progress you make on your plan.
Thank you so much for putting your trust in us and for sharing your support!
Best Regards,
UltimaPeak Customer Care
Shady Business Practices.
The Customer Service is a complete circus show, they send you an email saying they want to send you a free month of shipment and disregard you telling them you want to cancel. They don't know your lifestyle & what has happened to you they jut want your funds. I would respect the business more if they honored you as a customer.
20 June 2026
Unprompted review
Reply from UltimaPeak
Hello,
I'm sorry, that's not how this should go. Could you send me your
order number or the email used for the order
(support@ultimapeak.com)? I'll personally look into this issue.
Best Regards,
Meliska Team Lead
UltimaPeak Customer Care
Very good customer service and fast…
Very good customer service and fast shipping . I recommend to buy from this company
15 July 2026
Unprompted review
Reply from UltimaPeak
We are absolutely thrilled to hear this! Fast shipping and top-tier customer service are two things we take incredibly seriously, so knowing we nailed both for you is the best news ever.
Thank you so much for your high recommendation and for choosing UltimaPeak. We truly appreciate your support!
Best Regards,
UltimaPeak Customer Care
I would like to warn others about my…
I would like to warn others about my experience with UltimaPeak.
I have contacted the company on numerous occasions to inform them that I no longer want their product and that I did not sign up for any subscription. Despite this, they have continued to send me products and repeatedly take money from my bank account without my consent.
In my experience, these practices are unacceptable. I urge everyone to be cautious and not be misled. If you are considering purchasing from this company, please read the terms carefully and monitor your bank statements closely to ensure you are not charged for products or subscriptions you did not intend to receive.
I have repeatedly requested that all future deliveries and payments be stopped, but my requests have not been respected.
14 July 2026
Unprompted review
Reply from UltimaPeak
Hello,
I'm sorry for the frustration here, and I don't want to leave you chasing
this any further. Could you send me your order number or the email used
on the account (support@ultimapeak.com)? I'll personally check the two
charges and look into the subscription on file - most likely there's been a
misunderstanding somewhere in how it was set up or communicated,
and I want to get to the bottom of it with you directly.
Best Regards,
Meliska Team Lead
UltimaPeak Customer Care
Stay away ! they fraud you
please please dont buy products from them they are fraudsters !
they will mislead you into subscription thing and will charge your account on monthly basis !
please stay away as there are better company who are fair and honest in market
15 July 2026
Unprompted review
Reply from UltimaPeak
We are so incredibly happy to hear that! Knowing that you find our product amazing is the best motivation our team could ask for.
Thank you so much for your kind words and for being such a wonderful part of the UltimaPeak family!
Best Regards,
UltimaPeak Customer Care
100% Recommend Ultimapeak so far it has…
100% Recommend Ultimapeak so far it has done wonders
15 July 2026
Unprompted review
Reply from UltimaPeak
That is absolutely incredible to hear! Knowing that UltimaPeak has "done wonders" for you so far is the ultimate reward for our team, and we couldn't be happier to have your 100% recommendation.
Thank you so much for sharing your wonderful experience and for being such a valued part of our community. Here's to many more great results ahead!
Best Regards,
UltimaPeak Customer Care
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