UGREEN Reviews 

Good price, fast shipping time, charger is very nice quality and construction, rivaling the OEM Google Pixelsnap chargers.

Shipped quick and the items are great quality and work exactly as advertised and I had hoped.

When I originally purchased the UGREEN DH4300 Plus, my main intentions were to have local storage for my photography and a surveillance system without ongoing cloud storage costs.

I'm genuinely glad I persevered with it, because it's become an extremely useful addition to my home.

As a photographer, I particularly appreciate being able to access my entire photography collection wherever I am. Whether using my computer, iPad or mobile phone, I can view my images without filling my mobile devices with photographs. It's incredibly convenient.

UGREEN Theatre is another excellent feature. I've even created a personal fitness exercise library, allowing me to stream exercise illustrations directly onto my television and follow my routines. It's a great example of just how versatile this system can be.

There are, however, a few improvements I'd love UGREEN to consider.

1. More categories and subcategories

Currently, Theatre offers Films, TV and Other. I'd really like the ability to create additional categories and subcategories.

Films, for example, could be divided into science fiction, action, romance, war and comedy. Other content could include documentaries, recipes, fitness and educational material.

Rather than scrolling through an entire collection, users could go directly to the type of content they fancy watching. The existing Other category is useful, but users should be able to create and rename their own categories and organise their content accordingly.

2. A more consistent television interface

The Theatre interface accessed through a computer browser, using the NAS's local IP address, is beautifully organised. It has a familiar Netflix-style layout, with clearly visible menus, libraries and categories.

However, the Google TV application looks considerably different. The artwork is much larger, the interface appears zoomed in, and you can only see a handful of films at once. Navigation is consequently more difficult.

I'd love UGREEN to bring the television interface closer to the computer version, making better use of the screen space and providing a more consistent experience.

3. Better organisation of libraries and categories

I'd also like a clearer distinction between libraries and categories.

For example, Fitness is something I'd naturally expect to organise as a category within my library, rather than having to create a separate library for it.

Giving users the ability to create multiple categories within their libraries would make organising different types of content considerably easier.

These are constructive suggestions, not complaints about the overall product. I genuinely believe Theatre has enormous potential.

Overall, I'm very pleased with my purchase. What started out as a NAS for photography backups and surveillance has become something I use for so much more.

It's versatile, convenient and genuinely useful. I'm looking forward to seeing how UGREEN continues to develop both the hardware and software.

Thank you to the developers for producing such a useful product. Keep up the good work!

The parcel never arrived, even though the tracking showed it as delivered. However, I received a full refund.

This is a good power bank that performs its functions 100%.

Works very well and a great size for the amount of MAH

I ordered on October 16 and contacted customer service immediately after discovering that my old Corpus Christi address had populated at checkout. The order shipped October 19 and wasn’t delivered until October 21.

That gave your company multiple days to contact the shipping carrier and attempt to intercept or redirect the package. I even contacted the carrier myself, only to be told that the sender had to initiate the address change.

I made an effort to prevent this situation before delivery. Your company had the opportunity to help, but apparently chose not to take meaningful action.

I explained to customer service that I had been through a difficult year and was simply trying to treat myself to something nice. Instead, I was met with a response essentially telling me that my money was gone, there would be no refund or replacement, and I could purchase another one at my own expense.

I understand that customers are responsible for checking their shipping addresses. I also understand that mistakes happen. But customer service exists for a reason, and how a company treats customers when something goes wrong says a lot about its values.

You didn’t just lose a sale. You lost my confidence in your company and potentially future business.

A good product means very little when the customer experience behind it is this disappointing.

Disappointed that 2 of my orders were canceled. I really looked forward to doing business with UGREEN in the future

So far this has been flawless. I needed 2 power outputs and this covers that at 2 splitting 60 output. I installed a 2tb NVME for movie downloads and whatnot for my Mac mini with only 256g drive. I don't do heavy file transfers on this, it's for media only but it runs cool even when the drive is in low use for playing movies off of. I had 3 webcams running off this for a spell which is the only time it got warm at all and the fan kicked on low, which I could not hear. I bought this direct and shipping was fast, the device is well worth the money for me.

Smells like her. 1000/1000

Unit is fantastic. Works like a charm! great deal for this unit.

I have made several purchases from your company. My first was a uGreen 4800 Plus NAS, it works wonderful. The second purchase was a 500watt charging station, again, great product, the third a case for my Samsung 990 SSD, it failed, no power light comes on, tried different ports on different computers with another SSD installed. It's dead. I have written 4 times about warranty coverage and my emails have gone ignored. In the meantime I purchased a UPS for my NAS and it works great and I again sent an email about the failed drive case, again no reply. I purchased a cheaper model so I had a working enclosure for my SSD, but the speeds are signifigantly lower than my original purchase. I would like this replaced under warranty as stated in your ad, its less than a year old and I Purchased directly from you.

Someone by the name of Anita reached out to me. And said my warranty would be honored, after that nothing else. No replies to follow up emails to her. I can no longer recommend this company to anyone. The website shows they have a US office in Deleware but I think Anita is in China based on time stamps from her emails to me.

This is not a way to run a company, I can't imagine if my NAS died under warranty. This is just horrible customer service and all over a simple SSD case. I dont think they want to honor the warranty because the model I have is no longer made only faster ones which cost more. I was a uGreen supporter for life because their products are great, but this ordeal with being ignored now by Anita and or the company is unacceptable.
I'll be sharing this poor service on the FaceBook forums and other Ugreen threads.

I am confident this product will be reliable.

It's still not delivered yet and this is the 2nd e-mail I got asking me how it is. Terrible service

Five star !!

⭐⭐⭐⭐⭐ Excellent Product – Highly Recommended!

I’m extremely happy with this Bluetooth device! It’s very easy to use and works perfectly. With my previous device, I had to manually reconnect my phone every time I started my car. With this one, my phone connects automatically, which makes everything so much easier and more convenient.

The sound quality is also excellent, and I’m very impressed with its performance. It’s exactly what I was looking for!

Thank you for making such a great product. I highly recommend it to anyone looking for a reliable, easy-to-use Bluetooth device!

Bought the Nexode Air charger as a universal charger for my phone and laptop.
The product page advertises it with a 1.5 m (5 ft) cable but they sent it with a 1 m (3.3 ft) cable.
I sent a complaint, and after a few emails and clarifications, they sent me a 2 m (actually 2 x 2 m) cable pack, so I'm rewriting my original review as promised because it turned out to be a positive and professional outcome.
Otherwise, the product quality is excellent in every sense!