Ordered a bouquet from Garden of Eden Flowers . Amazing experience ! Stellar performance in service and beautiful fresh flowers ! Well done Garden of Eden !!
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See what reviewers are saying
Absolutely unacceptable service. I ordered flowers for my mother’s birthday, and they failed to deliver them on the date promised. No apology, no communication, and no accountability. People order... See more
Company replied
Great experience! The flowers were fresh and beautifully arranged. I also used the code DXB30 and got 30% off, which made it even better. The offer is valid until the end of the year. Easy ordering an... See more
Company replied
What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... See more
Company replied
Company details
Written by the company
Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.
Contact info
Dubai, U.A.E.
- +97145401249
- hello@udora.com
- udora.ae
3.8
Great
388 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a bouquet from Garden of Eden…
Ordered a bouquet from Garden of Eden Flowers .
Amazing experience !
Stellar performance in service and beautiful fresh flowers !
Well done Garden of Eden !!
13 August 2026
Unprompted review
Reply from Udora
Thank you for your feedback! We're happy we could be of assistance 💝 Your Udora
Unreliable Service for Special Occasions
Absolutely unacceptable service. I ordered flowers for my mother’s birthday, and they failed to deliver them on the date promised. No apology, no communication, and no accountability.
People order flowers for special occasions because timing matters. Missing the delivery date means you failed at the one thing you were hired to do. If you can’t be trusted to deliver on someone’s birthday, what can you be trusted with? I won’t be using this service again.
18 June 2026
Unprompted review
Reply from Udora
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! In such situations, the sender can open a dispute within 3 days of receiving it to get a refund. This can be done by selecting the "Open Dispute" button after leaving a one-star rating for the order. If things get sticky, our compassionate support team will jump in and help smooth things over. Yours, Udora
Great experience
Great experience! The flowers were fresh and beautifully arranged. I also used the code DXB30 and got 30% off, which made it even better. The offer is valid until the end of the year. Easy ordering and smooth delivery. Highly recommend!
13 May 2026
Unprompted review
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Udora team
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Very convenient and really great…
Very convenient and really great options for flowers.
20 February 2026
Reply from Udora
We promise to continue delighting you with excellent service. Keep coming back for more! Flowwow team
There was a small issue with system
There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!
23 April 2026
Reply from Udora
Thanks for your rating! We appreciate your feedback and are always looking for ways to improve. Flowwow team
Absolute horrible flowers
Absolute horrible flowers
Painted, dried out, plastic like - so disappointed
My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what was delivered.
will never be ordering again
16 April 2026
Reply from Udora
We appreciate your feedback at Flowwow. As a marketplace featuring products from various stores, we sincerely apologize that the quality of the bouquet you received did not meet your expectations. In such situations, the sender can open a dispute within 3 days of receiving it to get a refund. This can be done by selecting the "Open Dispute" button after leaving a one-star rating for the order. If things get sticky, our compassionate support team will jump in and help smooth things over. Yours, Flowwow
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 We recommend that you submit your product review directly to the platform. Your feedback will be very helpful to the seller. Flowwow team
Beautiful flowers
Very quick service. The flowers were gorgeous! Will definitely order again.
25 March 2026
Reply from Udora
Thank you for your kind words! We strive to create a convenient and open service so that you can treat yourself and your loved ones 😊 Flowwow team
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Reply from Udora
Your positive review is much appreciated! We're glad you're enjoying our service 🥰 Your Flowwow
lovely expereience
29 March 2026
Reply from Udora
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Reply from Udora
We’re sorry that things didn’t go smoothly. We can see that you were indeed charged an additional delivery fee after changing your delivery address. If you enter your address when placing your order, the total amount will remain the same. Flowwow team
The flower bunch we received was…
The flower bunch we received was totally different from the photo. The roses was much smaller and it was not fresh. Generally I am not satisfied and will not recommend you to my friends.
10 April 2026
Reply from Udora
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
i made first order on the website. Unfortunately uon delivery the order does not correspond to the picture Very difficult to find where to give a feedback and how to return money back
i made first order on the website. Unfortunately uon delivery the order does not correspond to the picture
Very difficult to find where to give a feedback and how to return money back
10 April 2026
Reply from Udora
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
Reply from Udora
Thank you for your feedback and trust 😉 Your Flowwow
Amazing range of flowers
1 April 2026
Reply from Udora
Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow
The flowers were not great
The flowers were sad, outer petals dying. The delivery was delayed twice!
7 April 2026
Reply from Udora
Thanks for letting us know about the flowers. We're sorry the delivery wasn't that amazing! To help us fix this and make sure it doesn't happen again, please send your order number over to feedback@flowwow.com. You can also open a dispute within three days of delivery to claim compensation by rating the order 1 star. Flowwow team
Great choice
Great choice, easy to order, all my orders were delivered on time. Should bear in mind that they send you a photo of a bouquet for approval before delivery.
14 March 2026
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
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