I am happy with my bike and the…
I am happy with my bike and the accessories I bought, the personnel was efficient, helpful and he knows everything about bikes.
17 December 2025
Unprompted review
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Company details
Written by the company
UBike – Carefree cycling, wherever you are. UBike offers expert-picked, ready-to-ride bikes through a fully online store and a flexible leasing platform for businesses. Order, manage, and maintain your bike online — with delivery, service, and 24h replacement at home or at work. Whether you're an employee, an HR team, or just someone who loves to ride — UBike is the tailwind at your back.
Contact info
Rue Vautier 48, 1050, Brussels, Belgium
- +32 (0)2 626 20 50
- info@ubike.be
- ubike.be
4.1
Great
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
They were excellent, especially Thomas!
I would certainly buy from them again
14 August 2025
Very happy with the service
Very happy with the service. User friendly and all instructions were clear from the beginning. So far the experience has been really great and I love the fact I can have an all-in bike +insurance without having to worry so much about the papers!
6 May 2025
Unprompted review
Reply from UBike
Thank you Maria for your kind feedback ! We always try to make it as easy as possible for you, so you can worry about other things that matter to you. Enjoy the rides
Timely response and good communication…
Timely response and good communication with bike shop
12 April 2025
Unprompted review
Reply from UBike
Always a pleasure to hear such positive feedback ! Have a great day
Ubike leasing funded by employer
I am leasing one Bike from Ubike service which is funded by my employer. So far the experience has been outstanding! The approval of the lease and all the paperwork were done quickly. Ubike has a user friendly website which runs the whole process.
9 September 2024
Unprompted review
Reply from UBike
Hartelijk dank voor het delen van uw ervaring. Het doet ons bijzonder veel plezier dat u de efficiëntie van onze platformen benadrukt, want we besteden veel aandacht aan dit aspect.
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