UNOAERRE Italian Jewellery Reviews 

3,129
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Great service, received the item within 2 days from order. The jewellery is very modern and chic. I loved it

Rated 5 out of 5 stars

No regrets. Quick answer when needed. Accurate info concerning delivery. Persons whi received goods are satisfied Something to improve? May be the access to the account. The system seems not to rec... See more

Rated 5 out of 5 stars

The UNOAERRE sales department answered my questions quickly regarding an order from the Netherlands. This convinced me that I could place my order with this great webshop. The order was then delivered... See more

Rated 5 out of 5 stars

I recently purchased a necklace from UNOAERRE Italian Jewellery, and I am absolutely thrilled with my purchase! I wanted to take the time to share my wonderful experience and express my complete... See more

Company details

  1. Jewellery Designer

Written by the company

UNOAERRE, da oltre 90 anni, è conosciuta come "l´azienda orafa di fiducia" ed è una delle principali realtà mondiali specializzate nell’ideazione, produzione e distribuzione di prodotti di oreficeria, gioielleria e fedi nuziali, con una distribuzione in oltre 40 paesi.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.7

All reviews

(3,129)

655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Great service, received the item within 2 days from order. The jewellery is very modern and chic. I loved it

31 August 2026
Rated 1 out of 5 stars

Earrings broke after two uses, no customer support

I purchased two pairs of earrings from this shop. One of them broke after only two uses under normal conditions.
I contacted the seller multiple times and even sent a final notice, but received no response at all.
Very poor product quality and completely unresponsive customer service.

10 March 2026
Rated 5 out of 5 stars

The UNOAERRE sales department answered…

The UNOAERRE sales department answered my questions quickly regarding an order from the Netherlands. This convinced me that I could place my order with this great webshop. The order was then delivered quickly and in beautiful gift wrapping.

3 March 2026
Rated 5 out of 5 stars

Xxxx

No regrets. Quick answer when needed. Accurate info concerning delivery.
Persons whi received goods are satisfied
Something to improve? May be the access to the account. The system seems not to recognice the password.

28 December 2025
Rated 1 out of 5 stars

I have not received my order number

I have not received my order number
3000000553 and can not track my package

10 December 2025
UNOAERRE Italian Jewellery logo

Reply from UNOAERRE Italian Jewellery

Dear Sigrun,
Thank you so much for contacting us.
Your order was shipped on December 10th, immediately after you placed it on our website. Unfortunately, this is a busy time for couriers, and many shipments are experiencing delays. However, I've already checked your order tracking, and your package is on its way.
You will receive it as soon as possible.
I sincerely apologize for the inconvenience.
Best regards,
Unoaerre Team

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