U7BUY Reviews 

47,533
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,791 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and positive attitude of the staff and customer service, noting quick response times and efficient problem-solving. The service is widely regarded as reliable, professional, and easy to use, contributing to a smooth, stress-free, and secure overall experience. However, some customers noted occasional slowness during transactions. A few people experienced issues with specific sellers, including concerns about problematic behavior, incomplete orders, or unexpected account bans. Some reviewers also mentioned receiving generic customer service responses, feeling their complex problems were not adequately addressed.

What people talk about most

Customer service

Customers had positive experiences with customer service, often praising the quick responses and helpfulness... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, professional, and very... See more

Service

Customers consistently note positive experiences with service, often describing it as the "best ever" and... See more

Response time

Users describe positive interactions with response times, with many reviewers praising the quick and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use, quickness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company not only shows you how to do certain tasks for purchase but its also very honest and helps you and makes sure you do everything right to keep your account safe

Company replied

Rated 5 out of 5 stars

Safe and fast delivery , never had any problems using this site! Would recommend to everyone who wants in game currency or players in FC games! Also customer support is helpfull and responds fast! Ver... See more

Company replied

Rated 5 out of 5 stars

Everything about this company is great Never in doubt about account getting hacked or somthing going wrong ,I recommend u7 all day long

Company replied

Rated 5 out of 5 stars

I bought 1,5M got 45K extra for free and its really easy to get the coins just need to fill in my login and wait, Its a bit slow but thats fine, its the 5th time i bought from u7buy and i never had... See more

Company replied


Company details

  1. #47 of 170 best companies in Gaming services
  2. #85 of 180 best companies in Hobby shop

Written by the company

🌍 U7BUY — Your Trusted Global Gaming Service Platform Safe and Reliable, Buy and Sell with Confidence 🌍 U7BUY is dedicated to creating a secure, transparent, and trustworthy global gaming marketplace. We employ industry-leading security technologies and intelligent risk-control systems to fully protect your accounts and funds throughout every transaction. 🎮 Comprehensive Coverage of Popular Games and Services: Our platform features a wide range of mainstream games and products, including FC 26 Coins, Roblox games (Robux, accounts, and items), Fortnite accounts, Genshin Impact top ups, and more — offering players diverse choices and flexible trading options. ⚡ Fast Delivery, Transparent Pricing: U7BUY guarantees lightning-fast delivery and fair pricing. With our highly competitive rates and transparent fees, you can enjoy your favorite games at the best possible value. 💬 24/7 Global Customer Support: Our round-the-clock support team is always available to provide technical assistance, order updates, and after-sales service — ensuring every transaction is smooth and worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48k reviews

5-star
4-star
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1-star

Asks customers to review

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4.8

All reviews

(47,533)

6,730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am a very satisfied Customer

I am a very satisfied Customer

21 July 2026
U7BUY logo

Reply from U7BUY

Hi there!
Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!

Jessica

Rated 5 out of 5 stars

Quick delivery and great communication

Quick delivery and great communication

21 July 2026
U7BUY logo

Reply from U7BUY

Hi,

Thanks for your great words, wow, that really means a lot to us, we will do our best to offer you great service, no problem at all ~ 

Jessica

Rated 5 out of 5 stars

Good and trusted

21 July 2026
U7BUY logo

Reply from U7BUY

Hi!
Your amazing feedback has left us speechless (in the best way!). We’re so glad you loved our service, and we’ll keep doing everything we can to keep you happy. Don’t forget to come back—we’ll be waiting! Have an amazing day.
Jessica

Rated 5 out of 5 stars

WONDERFUL!

This website is downright remarkable. They attend to their clients fast and the coin process is a breeze. Trust in U7BUY. Believe me.

20 July 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello there!
We can’t express how grateful we are for your positive feedback. Knowing we made a difference for you is why we do what we do. We’ll keep striving for excellence just for you. Wishing you a fantastic day!
Jessica

Rated 4 out of 5 stars

Very good service

it is pretty good, but it took a little long more than expected.

20 July 2026
U7BUY logo

Reply from U7BUY

Hi!
Thank you so much for your kind words. It means the world to us that you choose us and trust us with your needs. We’ll keep working hard to earn that trust every single day. Come back anytime—we’ll be here! Have a lovely day.
Jessica

Rated 2 out of 5 stars

Nah lad poo this is

I spent like 10 quid for 3 players they gave up halfway threw on my order and the emailed me saying they gave me the coins to cover it instead the only gave me enough for one player, absolute poo poo

21 July 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hello

Thank you for reporting this issue. Please provide your order information and we will assist you in resolving the problem.

VIPCUSTOMER@U7BUY.COM

Jessica

Rated 5 out of 5 stars

Fast delivery

21 July 2026
U7BUY logo

Reply from U7BUY

Hello!
Your sweet note has brightened up our day. Serving you has been a true pleasure, and we’re already planning how to make your next visit even more special. Thanks for being such a valued customer! Have a wonderful day.
Jessica

Rated 5 out of 5 stars

Fast

Fast and good

20 July 2026
U7BUY logo

Reply from U7BUY

Hi there!
We’re absolutely thrilled to hear you had a great experience on our website. Your happiness is our greatest reward, and we’ll keep going the extra mile to ensure it stays that way. Wishing you an incredible day ahead!
Jessica

Rated 5 out of 5 stars

All I have to say is that u7buy deserve…

All I have to say is that u7buy deserve to have a 5 star because it's a great website and it always come true with my purchase so yeah 100% u7buy

20 July 2026
U7BUY logo

Reply from U7BUY

Hello!
Thanks a ton for your kind feedback. It’s our privilege to serve customers as amazing as you, and we’ll keep working hard to make every interaction with us a great one. Come back soon—we’re looking forward to it! Have a lovely day.
Jessica

Rated 5 out of 5 stars

Fast and Good

Fast and Good

20 July 2026
U7BUY logo

Reply from U7BUY

Hi!
Thank you from the bottom of our hearts for your kind message. Knowing we made your day makes all our efforts worth it. We can’t wait to welcome you back and serve you again soon. Have an amazing day!
Jessica

Rated 5 out of 5 stars

5 Stars

Communication is 5 Stars
Results are beyond expectations
Trustworthy personal
Always available to answer questions

20 July 2026
U7BUY logo

Reply from U7BUY

Hello!
We’re thrilled to know you enjoyed our service. Your support is the fuel that keeps us going, and we’ll keep working hard to make you proud. Come back anytime—we’re always here for you. Have a fantastic day!
Jessica

Rated 5 out of 5 stars

Customer Service

very quick coins transfer, proactive and supportive customer service in live chat.

20 July 2026
U7BUY logo

Reply from U7BUY

Hi there!
Thanks so much for your fantastic feedback. It’s because of customers like you that we love what we do. We’ll keep raising the bar to exceed your expectations every time. Wishing you a day filled with joy!
Jessica

Rated 5 out of 5 stars

Rlly save app

Rlly save app

20 July 2026
U7BUY logo

Reply from U7BUY

Appreciate your order and trust in our service—enjoy your purchase!

Jessica

Rated 4 out of 5 stars

The waiting time is always higher than…

The waiting time is always higher than expected

20 July 2026
U7BUY logo

Reply from U7BUY

Hi!
Thank you so much for your kind words. It means the world to us that you choose us and trust us with your needs. We’ll keep working hard to earn that trust every single day. Come back anytime—we’ll be here! Have a lovely day.
Jessica

Rated 1 out of 5 stars

To slow to reply

20 July 2026
U7BUY logo

Reply from U7BUY

Dear Customer,

Thank you for taking the time to share your feedback and bring this issue to our attention. However, with the information currently provided, we are unable to locate the specific problem order you mentioned.

In order to investigate further and resolve the matter as quickly as possible, could you please provide additional details such as the order number? Therefore, please reach out to us via email while you're online, and we will verify the details promptly to ensure a satisfactory resolution for you.

Email address: dispute-service@u7buy.com


Best regards,
Echo

Rated 5 out of 5 stars

Thanks for helping

The U7buy customer service is very fast . They reply very quickly if you have any problem just email them they are very quick

21 July 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Hi there!
Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!
Jessica

Rated 5 out of 5 stars

genuinely works i love ts

really fast and actually works got 1 mill in an hour

20 July 2026
U7BUY logo

Reply from U7BUY

Hello!
We’re over the moon that you enjoyed our service. Your trust means the world to us, and we’ll keep working hard to make every experience with us even better. Come back anytime—we’ll be here! Have a lovely day.
Jessica

Rated 1 out of 5 stars

Every time I order anything from U7BUY…

Every time I order anything from U7BUY it always gets refunded after it’s taken out from my bank. This is extremely frustrating and annoying. Not using you guys again.

20 July 2026
U7BUY logo

Reply from U7BUY

Dear Customer,

Thank you for taking the time to share your feedback and bring this issue to our attention. However, with the information currently provided, we are unable to locate the specific problem order you mentioned.

In order to investigate further and resolve the matter as quickly as possible, could you please provide additional details such as the order number? Therefore, please reach out to us via email while you're online, and we will verify the details promptly to ensure a satisfactory resolution for you.

Email address: dispute-service@u7buy.com


Best regards,
Echo

Rated 1 out of 5 stars

10,000+ Sales, Then Banned Over a Fixable Workflow Issue

I had over 10,000 completed sales and strong customer feedback on U7BUY, yet my selling access was permanently removed over a fixable workflow issue.

I sometimes pressed “Delivered” right before completing the order because my delivery process was simply copying and pasting login details, which took only a few seconds. I also handled many orders at once, and the website was unreliable, so orders could easily get buried. Every order was still fulfilled, and no buyer was left without their purchase.

I asked multiple times how to enable instant delivery like other sellers, but only received generic responses. I admitted the mistake, changed my process, and was told a manager would review the case. After waiting more than a day, I only received: “Sorry, we don’t support for now.”

Very disappointing treatment of a high-volume seller. Poor communication and no effort to resolve an easily correctable issue.

EDIT TO REPLY:
Your response still does not explain how I am supposed to resolve these alleged outstanding orders.

I had a high-volume store, over 10,000 completed sales, and approximately $500 pending. Despite that, I received no direct suspension notice, no list of incomplete orders, and no warning that my payouts could be frozen. I only discovered the store closure when I tried to post another offer.

You are now publicly telling me to complete all outstanding orders before requesting payment, yet you have not identified a single order that is supposedly incomplete. Please provide the exact order IDs, complaint dates, and buyer messages so I can verify and resolve them.

This is also not the first time communication and dispute handling have been a problem. In a previous order worth approximately $50, I was actively communicating with the buyer and even paused my store to focus on completing the delivery. U7BUY canceled the order before I was given the normal opportunity to submit evidence or respond through the dispute process. The buyer then received the product while the payment had already been canceled.

When I raised the issue, I was told I should have noticed the cancellation email. However, sellers receive large numbers of automated emails for ordinary chat messages, including messages from people who have not placed an order, making a critical cancellation easy to miss without a clear dashboard alert or direct intervention.

I acknowledge that marking orders delivered shortly before pasting the login details was an incorrect workflow, and I offered to correct it. But closing the store, withholding pending funds, and instructing me to resolve unnamed orders—without clear notice, evidence, or an appeal process—is not fair or transparent.

Please provide the specific outstanding orders, the alleged previous warnings, and a clear explanation of what will happen to my pending balance.

16 July 2026
Unprompted review
U7BUY logo

Reply from U7BUY

Dear Seller,

Thank you for taking the time to share your feedback.

First and foremost, we would like to express our sincere gratitude for your long-standing support and trust in our platform as an experienced seller. We truly value every partner who has grown with us over the years.

However, we must respectfully address the core issue you raised. You mentioned that marking orders as delivered before actual delivery is a minor matter which we firmly disagree. This is not a trivial issue for the following reasons:

Failure to fulfill commitments: After confirming orders prematurely, you consistently failed to process delivery or respond to buyer inquiries in a timely manner.

Multiple serious complaints: Within a short period, we received reports from three different buyers regarding your store. The most severe case involved a buyer who received no response from you for two full days.

Recurring pattern: This is not an isolated incident. We have previously brought this matter to your attention, yet we have not seen meaningful improvement over time.

As a trading platform, we have a responsibility to ensure a safe and trustworthy environment for all buyers. Given the recurring nature of these violations and the lack of corrective action, we had no choice but to close your store from our platform.

Please carefully review all orders you have marked as delivered but have not yet fully processed, ensure all outstanding orders are properly handled before you submit any payment withdrawal requests, and be aware that we will not approve any payment applications until all confirmed orders are verified as properly fulfilled.

We understand this is a difficult outcome, but we hope you can appreciate the necessity of these measures to protect the broader community. Should you have further questions, please do not hesitate to reach out to our support team. Thank you for your understanding.

Email address: dispute-service@u7buy.com


Best regards,
Echo

Rated 5 out of 5 stars

Quick and easy value for money

Quick and easy value for money

20 July 2026
U7BUY logo

Reply from U7BUY

Hello there!
We’re absolutely thrilled to hear you had a wonderful time on our website. Your satisfaction is what drives us, and we can’t wait to welcome you back soon. Wishing you a fantastic day ahead!
Jessica

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