TradeSmart Reviews 19

excellent support from live chat , very professional they are and quick to respond.

In summary, TradeSmart.com is an exceptional choice for anyone serious about learning the craft of trading from the ground up. They provide the structure, tools, and support necessary to build lasting skills. Just be prepared to commit fully to the process—if you do, the experience is incredibly empowering and well worth the investment.

Great! Here's a polished review that highlights TradeSmart’s client support, especially their willingness to connect via phone or zoom to help anyone.

I am Wadson Jean Noel.
one of tradesmart clients.

I haved a great experience with tradesmart.
I am recommending anyone to try tradesmart.

One of the standout features of TradeSmart is their commitment to client support. Unlike many platforms that rely solely on email or chat, TradeSmart goes the extra mile by offering direct assistance through phone calls and Zoom meetings. This personal touch makes a huge difference, especially when you're navigating complex trading questions or need help setting up your account.

I’ve found their support team to be responsive, knowledgeable, and genuinely eager to help. Whether it’s walking you through platform features or troubleshooting a technical issue, they’re willing to jump on a call and guide you step-by-step. That kind of hands-on support builds trust and makes the trading experience feel much more secure and professional.

If you value real human interaction and personalized service, TradeSmart’s approach to client care is a breath of fresh air in the trading platform.

Wadson Jean Noel

Live chat is too fast. Thanks Marco from there. Friendly and supportive response.

Very helpful, quick response always. They solve any issues with professionally and promptly.

Very fast support and they are friendly also.

I had a problem with my login and they fixed it on few minutes. Very helpful and quick response

I found TradeSmart very quick to respond and helpful at customer service. For that reason definitely I would recommend this platform

I am grateful to Harry in customer service for patiently listening to all my inquiries over such a long period and providing quick solutions. He even helped me by sharing links to relevant pages where I could learn more in detail. Really impressed!

Great customer service and easy set up I have been able to deposit and trade right away I love the low spreads & Bonus they offer overall I am satisfied customer. Its hard to find a good brokers nowadays so I am Thankful I have Found them!

Normally, deposit bonus accounts often have issues like significantly higher trading spreads compared to regular accounts, and execution problems are quite common too. But, in the last month, I didn’t face any spread or execution problems with Tradesmart’s deposit bonus account. And just last week, I also made my first withdrawal! I hope Tradesmart continues to maintain their quality trading service

As a day trader, having a stable VPS is essential for my trading. My experience with the VPS from my previous broker wasn’t good, even though it was a paid service. What I like about Tradesmart is that they offer a proper VPS service for free, which is a big plus. I'm also generally satisfied with their other trading features. However, I can’t give them a full 5-star rating yet because they don’t offer Visa as a payment method.

The support I received from my account manager Kaya was very helpful; even on off days, she responds on my WhatsApp number, which gives me great comfort knowing that there is someone who is always ready to provide a solution for any issue related to my trading account.

I would like to give TradeSmart five stars because of the helpful support from Sam Wayner. I had an issue with address verification, and Sam patiently helped me solve it. He made the whole process much easier and less stressful. Thanks a lot, Sam!

The system is easy to navigate. Great customer service and support.

Everything about my experience since I opened an account with Trade Smart has been fantastic! I have never had a customer support as helpful and knowledgably as this team. They are always ready to help live, never a bot and they go the extra mile to make sure I understood the answer. They always have answers to all my questions no matter how big or small. The entire system seems to work together like a well-oiled machine to use an analogy. I feel lucky to have found Trade Smart as my broker since this is my first step towards starting my trading journey. So thank you support team and thank you Trade Smart...

Tradesmart has been amazing over the past month for both me, a US client who migrated from a similar platform, and my referred trading client (1 current, 2 pending for this month or next). Consistent and solid trading experience with remarkably low spreads + commissions, rapid deposits AND withdrawals (was surprised my last withdrawal for $2,000+ was processed within just a few hours), and engaging customer support.

#1 FACTOR: Tradesmart has honored their word whenever they've made claims about trading conditions, how withdrawals work, etc... That's exactly what I was looking for as a US-based attorney mindful of the risk involved when trusting an offshore broker (lack of regulatory oversight)... As a US-based trader, I've had positive experiences at Oanda and TastyFx (the best I've found on the US-regulated front), but Tradesmart is miles ahead of even those platforms and acts with at least as much professionalism and care for its trading clients.

Tradesmart is my personal and general top pick for US forex traders looking for not only a fair and honest broker, but one with generous bonuses, and an accompanying interest in their traders' success. Hard to not see Tradesmart grow rapidly from here if they keep doing what they're doing!