Tractive Reviews 40,619

I recently bought the tractive cat mini tracker, after using another tracker for the past 5 years. I love this tracker, mainly due to its accuracy of my cats location. I can immediately find him if ne... See more

My fracker developed a problem. After a very well managed and easy technical session, a decision was quickly made to replace the unit. These guys are hot on deciding quickly with a non argumentative b... See more

Vince was great!! He responded in a timely manner and was extremely helpful and informative both times. Our dog was sprayed by a skunk while wearing the tracker, and he provided helpful, and clearly e... See more

Tried Tractive based on a friend's experience. Have had a great experience so far, excellent GPS tracking (both history and live tracking), great app, and excellent battery life so far (only down to... See more

Honestly, the best item purchased for my cat so far. We’ve tried different trackers and none worked so well and accurately as Tractive. The live tracking is a life saver for outdoor pets, one point fo... See more

The only the best experience. The dog tracking works well in all conditions and in all locations which we visited - Czech, Astria, Italy, Slovakia, Poland. Long time baterry lasting - several days p... See more

I had to reactivate my account & after a very quick response from an email, they had it all back up & running. Unfortunately our dogs do find ways to get out & roam but their looks on their faces wh... See more

The company representative exceeded our expectations in trying to resolve our issue. When he was unable to fix our tracker from his end, he offered a replacement even though we were out of warranty.... See more

Tractive is an amazing product that helps us have peace of mind when our kitties are outside. The customer support is pretty good, they usually respond the next business day, and the response is v... See more

Moved house twice and my cat is desperate to be outside so after his month of getting used to the house, he was free!!! It was so nice to know where he went (thankfully he is a sensible cat, I wouldn’... See more

The GPS tracking is accurate. And live feature is very helpful for anxious mumma like me, when i wanted to know where my cat is, i simply use the live feature to check my boy, it gives me an idea as t... See more

I love the entire program with Tractive. My little "flight risk" pooch has gotten away from me twice since we switched to Tractive. Once I grabbed my phone, opened up the Tractive app, I was given t... See more

UPDATE I think they may have listened - my app is working again on the iPhone7 WOW - did they listen to their customers? ------------------------------------------ I am assuming it is Artif... See more

Exception service, knowledgeable and very prompt. Made it is stress free to make sure they didn’t send via Canada post as they are on strike. Very responsive through email, allowing us to communicate... See more

We are senior citizens living in a somewhat remote forested area. Our four year-old cat somehow lost his TRACTIVE collar. We were very disappointed. After hunting for hours, we finally called for some... See more

Initial customer service was excellent when I was ordering & there has been good follow up. Poppy is quite happy to wear her tracker & it is so useful to see where she is but if has moved further away... See more

Very good device so far! I bought Tractive one month ago and so far I’m very pleased. Apparently it’s very comfortable for my cat, not very big and it’s very light, I enjoy seeing my cat in real time,... See more

We can now pinpoint where.our inveterate wanderer (rescue bkack lab x gsp) has ventured. Very accurate, lots of information and,importantly, the battery lasts a good 3 - 4 weeks (unlike previous tra... See more

I did alot of research on Pet Trackers before deciding which one to try. Tractive has been a game changer for me, after having lost one cat I was so nervous to let my other one out again. This track... See more

I took out a second subscription at £120 however the tracker (cat mini) is disappointing. Inaccurate GPS, GPS signal weakness meaning I cant always track when needed. Battery life is also really poor... See more

Subscription plan info request. I had a request about purchasing a subscription plan and was not sure how to proceed. They contacted me in the same day with a reply. Their response was helpful and... See more

I first purchased a tracker when me daughters dog got out and run off and unfortunately got hit by a car apart for being a little sore for a few days. So I purchased a tracker for her she get out... See more

Tractive is the only reason one of my cats is still alive. She went wandering and got hit by a car, managed to get into a forest and hide in a bush. Thankfully Tractive led us to her and I was... See more

When I have had problems with my tracker, the Customer Service people immediately responded with solutions. In the first case, they immediately replaced the tracker when it became likely that its fa... See more

Super fast delivery, seamless setup of the app and the LIVE tracking is phenomenal even in north Wales! Another great feature I love is the virtual fence alerts. Such peace of mind for my furry childr... See more

The new "improved" cat tracker is not good - poor quality, 3 days max battery and flimsy - will not be renewing membership - if you have an outdoor cat you need a decent charge, min 7 days. No issues... See more

If you are considering a Tractive vs another brand, it is important to consider the attachment design of each product. Our experience is that the Tractive collar attachment is not very robust and is p... See more

I know every time where my cat is withouth worrying as the tractive device can notify me when my cat enter a danger zone. I already recommended to other cat owners and they are pleased as well.

We have been Tractive users for about five years and continue to be big fans. The very few times we have needed customer service it has been outstanding. The trackers are reliable and work very well.... See more

I bought an older model tracker second hand on Ebay. When I had issues with the tracker after setting up the subscription, the Tractive customer support team were very efficient is providing assistanc... See more

I love the peace of mind Tractive gives me when I am out with my working cocker spaniel who loves to explore. I like how it tells me how much sleep he’s getting as this helps with training and a... See more

Bought cat mini for young cat who decided to go missing for a day, to bring us some peace of mind. Product works well, very straightforward to use and set up. Bit annoyed that the advertised monthly c... See more

The tracker worked well while it worked. I had trouble with the charger at first. I had to plug and unplug it server times. I have had the tracker about 2 years now and the battery either won't ch... See more

We bought this collar for our cat, after she returned home after being lost. Now we always know where she is. It gives you the history of your cat's movement and also tracks her hours of sleep.... See more

The product is a game changer for us, love it a lot and gives us peace of mind knowing where our cats are. One charger was faulty, notified them and within 4 days a new one arrived. Great customer ser... See more

Their customer service is top notch. I have used tractive for years. I have had my trackers replaced a couple times due to malfunctioning. I appreciate the care plan.

Unit was awesome for a couple months then something went wrong. I was immediately replied to and after a couple checks that failed a new one was shipped right away. Customer service couldn’t of been... See more

Great piece of kit. Has helped us find our boy when he got stuck in some woodland after chasing something. Also brilliant for tracking how many miles get done on walks. Wouldn’t be without it.

I love this product so much and the application too. We usually go on trips and I'm so calm during the trips because of the tractive.

Tractive has given us the piece of mind we need with our two rescues. They are little escape artists and the live tracking is a life saver! Thanks so much :)

I have a 13-year-old cat who has a very large territory for years. I've been anguishing over where he is when he decides to toot off for a couple of days. Now all my anguish is gone and I know where m... See more

Needed clarification on how to treat a battery in storage. A Tractive protocols had changed a little and they explained why and told me how to best protect the battery

Tractive has truly been a lifesaver when it comes to letting my cats outdoors. There would have been numerous times when our cat would've gotten lost in our woods, but because we could live track he... See more

The Tractive team was reliable and accommodating. When I had an issue with Paypal, the tractive team made and adjustment so that I would get the free month offered when paying with Paypal (it was Payp... See more

If you know anything about whippets (especially those who live in a rural area) you'll know they're impossible to keep track of. Not for Tractive! Thanks to Tractive (and our whippet's surprise) we k... See more

It took a long time for customer service to take up my issue after the initial request. Also I was first send a faulty tracker which I paid subscription for few months without having actual use for it... See more

I made a mistake when buying a second tracker, and Lyka from Tractive support was fantastic. She quickly understood the issue and transferred the new tracker and its subscription to my main account,... See more

I work in mining week on/week off and I get my dog babysat, but I will still worry about her constantly, with tractive I can check in on her regularly without annoying my babysitters and also get an a... See more

Great customer service, and the tracker itself is very helpful. Of course, sometimes it takes a bit longer to identify the exact location, but overall it’s a great helper. I can finally sleep peaceful... See more

I’ve been using the Tractive GPS tracker for about 18 months on a daily basis, and I’m very satisfied with it. I mainly use it to monitor my dog’s activity, which is extremely helpful when I’m not aro... See more