Ticketebo Reviews 

135
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The team at Ticketebo are so helpful and make setting up an event page and ticket sales so much easier than other platforms I've used. They send a brief which you fill in and submit with your artwork... See more

Rated 5 out of 5 stars

We've started using Ticketebo for our events in 2026 and it has honestly changed our business! They take away all the stress of booking. Has a nice easy platform to use and very straightforward proces... See more

Rated 5 out of 5 stars

We used Ticketebo recently for our beer festival "The Big Swally Edinburgh". It was our first time using an external ticketing company and things couldn't possibly have gone smoother. Sales were handl... See more

Rated 5 out of 5 stars

This was our first time using TicketBoo after being recommended. Each year, we normally sell tickets ourselves as a business but it always gets so confusing so when Ticketboo came along, within 24 hou... See more

Company replied

Company details

  1. Event ticket seller
  2. Business-to-Business service
  3. E-commerce service
  4. Event technology service

Written by the company

Ticketebo delivers pain free onsite and online ticketing and event registration solutions for events organisers across the United Kingdom and Australia

Online ticketing, Box Office Ticketing & Event Registration solutions for Event Organisers across the United Kingdom & Australia

Written by the company

Our ticketing solutions support Live in-person events as well as online virtual events.
Ticketebo's easy-to-use event ticketing solutions are trusted by thousands of UK and Australian Event Organisers each year to manage their event registrations; online and on-site ticket sales for their events. Register to get started, and selling your event tickets today.

Contact info

4.9

Excellent

TrustScore 5 out of 5

135 reviews

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4.9

All reviews

(135)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best online ticket sales platform for event organisers (and I've tried a lot...)

The team at Ticketebo are so helpful and make setting up an event page and ticket sales so much easier than other platforms I've used. They send a brief which you fill in and submit with your artwork (which they will help you with if it's not quite the right size or resolution). They're on hand to make changes to the ticket price, checkout questions, venue details etc for the entire duration of the ticket sale. They respond promptly and help quickly. And their app is so easy to use to for exporting sales data. I'm on my 4th event with them, and I can't recommend them highly enough!

9 July 2026
Rated 5 out of 5 stars

Ticketebo is for you!

We've started using Ticketebo for our events in 2026 and it has honestly changed our business! They take away all the stress of booking. Has a nice easy platform to use and very straightforward process for people to buy our tickets. Xander & Alice in Manchester are very quick with responses and have gone over and beyond in helping up with tight deadlines. Highly recommend and looking forward to working with them for the foreseeable future too.

13 May 2026
Rated 5 out of 5 stars

A great partner

Ticketebo were always on hand to answer and deal with any questions. Nothing was too much trouble, and the efficiency was excellent. When dealing with a larger event than normal, it was great to have such a reliable and efficient partner. Funds were paid out to us very quickly too.

2 May 2026
Rated 5 out of 5 stars

Outstanding service

This was our first time using TicketBoo after being recommended. Each year, we normally sell tickets ourselves as a business but it always gets so confusing so when Ticketboo came along, within 24 hours our tickets were on sale and 24 hours after the show they were in contact with sales and payment was processed on the same day. We cannot recommend them enough! If you are a business and have a million jobs already, use ticketboo for your ticket sales, it will save you time, money and stress! Thank you Ticketboo we look forward to using you again in our future shows.

7 May 2026
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Reply from Ticketebo

Thank you very much for your lovely review. We are delighted that you found our service so helpful. We are glad we managed to tick all the right boxes for you! And of course even more importantly that you had a great show!

Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Ticketebo and we did so based on our positive experience the first time. The staff are supportive ,helpful and informative
and we would highly recommend their servicce.

15 January 2026
Ticketebo logo

Reply from Ticketebo

Many thanks for coming back to us again, and for your kind review! We hope to see you again soon.

Rated 5 out of 5 stars

A competitively priced and better…

A competitively priced and better framework of fees than many other ticketing platforms. We enjoyed fast responses and one to one service from the team. No hesitation in recommending Ticketebo to anyone.

12 November 2025
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Reply from Ticketebo

Hi Peter, Many thanks for your feedback. We hope to see you back with us again soon.

Rated 5 out of 5 stars

Excellent and smooth system! Would recommend!

Excellent and smooth system to use. Really helpful for large events, no technical issues at all. Excellent correspondence with the management of company with adding tickets and editing things, with no questions asked. We as an events team would 100% use this system again and would urge any large events companies to use this ticketing system.

12 November 2025
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Reply from Ticketebo

Hi Deejay
Many thanks for your feedback. We are delighted that you found our platform so good, and also very much appreciate your feedback about the service.
We look forward to working with you again soon.

Rated 5 out of 5 stars

Great service

Great service, great help if any queries. Xander and the team were efficient with any responses or queries needed. Made our lives easier. Thank you.

11 November 2025
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Reply from Ticketebo

Hi Barry,
Thank you for your feedback, we are glad to have been able to help with your event.
We hope to see you again soon!

Rated 5 out of 5 stars

Excellent service from Ticketebo for…

Excellent service from Ticketebo for our club fireworks night!

Ticketebo provided the online ticketing service for our cricket club fireworks night this year, and we couldn’t have been happier with how smoothly everything went.

Before the event, communication with Xander was fantastic — he explained everything clearly and was always quick to respond to any questions we had. The e-ticket system worked brilliantly, and the scanning app was absolutely flawless on the night. It made entry incredibly efficient, allowing us to get spectators in quickly without any queues.

We especially loved the feature that allowed one person to scan their group ticket and have everyone enter together — such a thoughtful touch that made things much easier for families. Being able to track how many people were on site throughout the evening was another great benefit for our event management team.

To top it off, Ticketebo transferred the funds promptly by the Tuesday after the event, which was very much appreciated.

Overall, we’d highly recommend Ticketebo to any organisation running an event — professional, reliable, and so easy to work with!

4 November 2025
Ticketebo logo

Reply from Ticketebo

Hi
Thank you so much for the detailed feedback.
We are always looking to find ways of improving the experience for both event organisers, and patrons buying tickets, and entering your event.
We are delighted to hear that it all went smoothly!
Looking forward to working with you again soon!
Kind Regards
The Ticketebo Team

Rated 5 out of 5 stars

Ticketebo for Fireworks Night

We used Ticketebo for Olney Fireworks night. They were able to issue Adult, Child and Free tickets. Without hesitation we will be using them again next year. The whole process and Ticketebo scanning app was perfect. Their support is very responsive. Having someone there, in the background when the event is on so if something was to go wrong was very much appreciated. Xander is a great asset to Ticketebo.

6 November 2025
Rated 5 out of 5 stars

Great easy to use system

Great easy to use system! We used ticketebo for a recent event. The app is simple for checking people in quickly and giving you a list of names for the bookings. Xander was always very quick to reply to any queries and we will definitely be using them again next year! Would definitely recommend!

4 November 2025
Rated 5 out of 5 stars

Beer Festival ticket sales & other services.

We used Ticketebo recently for our beer festival "The Big Swally Edinburgh". It was our first time using an external ticketing company and things couldn't possibly have gone smoother. Sales were handled well, and the customer support for us was top notch, no little adjustment was too much hassle. The companies scanning app was also perfect on the door at the event for attendees coming to the event. Five stars all round, and a particular nod to Xander who dealt with us on the whole. Would absolutely use again.

25 October 2025
Rated 5 out of 5 stars

This is a superb service

This is a superb service. The team answer their phone, they help to guide you through options and their rates are reasonable. The site is looking after our Premiere screening of The Spin and it’s one of the few areas I’ve not had to deal with any issues. I’d recommend Ticketebo 100% for an event.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Positive experiences withTicketebo

Ticketebo have been prompt, accurate, and so helpful. I've used them for a dozen or so events now and will keep using them; it's hassle-free for me, and easy for people to book through them.

28 August 2025
Rated 5 out of 5 stars

Brilliant customer service!

I want to take the time to recommend Ticketebo. This was our first music festival and we weren't sure where to start with ticketing! We were so pleased we spoke to Ticketebo! It was always reassuring to speak with an actual human who could talk us through the process. No question was too stupid for Xander (our account manager) - he always responded promptly to emails, and he even said we could call him on his mobile on the Saturday of our festival if we needed anything (which we didn't - because their system is so smooth). We thoroughly recommend them and will definitely be using them again! Thank you!

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free service

Hassle free service. Very responsive comms, design and setup. From my initial contact, we were ready to go, via a mobile app, in 48hrs. The fee taken for the services provided, was minimal and very cost effective.

17 May 2025
Unprompted review

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