Whenever I have to call customer support, there is never a long wait, the support staff is very knowledgable and friendly. There has not been one time that I have called with a concern or issue and th... See more
Company replied
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Whenever I have to call customer support, there is never a long wait, the support staff is very knowledgable and friendly. There has not been one time that I have called with a concern or issue and th... See more
Company replied
Titan has been a valuable service for us. We find it very user friendly and accurate for figuring out all of our billing for trucking and is a great resource to have to rectify any disputes with charg... See more
Company replied
The software gives me excellent information about how our fleet is performing. I would like to see more reporting options though. The times I have needed customer service, I have been promptly attende... See more
Company replied
Titan GPS has been in our company trucks for some time now. We enjoy the easy to use app. The desktop has many features that streamline day to day operations for our busy oilfield hauling company. One... See more
Company replied
Our state-of-the-art fleet management system collects and analyzes data from your vehicles, assets, and operations and turns it into actionable insights. So, you can run your fleet with greater efficiency and safety while ensuring compliance.
4320 Savaryn Drive SW, T6X 1Z9, Edmonton, Canada
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When calling technical support they helped me and corrected the issue quickly. The person I was speaking with was easy to understand and took care of the issue quickly
Reply from Titan GPS
Accurate fleet tracking, a user-friendly interface, and helpful customer support. Making tracking KPI for our safety program easy to find.
Reply from Titan GPS
I called in as a new customer have some issues logging in and Stephanie was happy to help and walked me though everything in just a few minutes. It was all working perfectly and she even mentioned to me the extra paperwork I need to have with me to avoid any violations.
Reply from Titan GPS
Very friendly staff who were able to answer my questions quickly. Forms were sent and account updated immediately
Reply from Titan GPS
I really appreciate that the system is easy to use and that you can see all of your units on the same screen all the time (unless you change it to suit your preferences). You can access all the information that you need directly from that main screen.
Reply from Titan GPS
The representatives worked with operators to commision trucks quickly, sometimes the wait for call back was extended but that is very understandable with the volume of companys getting trucks ready, other than that everything went well
Reply from Titan GPS
They offer great customer service and the peace of mind that comes with being able to track our trucks.
Reply from Titan GPS
stephanie was great catch problem i wasn't aware of worked to get it done thank you great job
Reply from Titan GPS
From placing a call to answering the question so smooth
Reply from Titan GPS
Tech support was very kind and patient, excellent communication in explain how to correct my problem.
Reply from Titan GPS
Consistent communication from our account manager who is making sure all is good on our end. Timely troubleshooting response when one of our systems was experiencing issues. Overall a great customer experience.
Reply from Titan GPS
I was in need of assistance with the online portal and the support team was quick to responding and getting me what I needed.
Reply from Titan GPS
The service tech was extremely helpful, he found an answer to my request that worked. He made sure that I was satisfied with the Companies response by checking in several days later to make sure I was happy. That type of service has all but disappeared in todays business environment.
Great Job Guys!
Reply from Titan GPS
What made my experience great with Titan was the ease of orderding the product, installation and the CSR' who assisted me when I had a question.
Reply from Titan GPS
We had a truck reading out of range. I contacted GPS Insight. They were very helpful getting it fixed right away. They have been very helpful for any problem or question I have had in the past.
Reply from Titan GPS
Titan Tracking/CTS Tracking is always very helpful when I call in for assistance. The gps tracking ins essential for running our business. we always now where our trucks are for emergency calls
Reply from Titan GPS
Quick response to queries and knowledgeable staff.
Reply from Titan GPS
Great sales service, customer support and great product!
Reply from Titan GPS
They took the problem I sent in and their team resolved it fully with very little input from us.
Reply from Titan GPS
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