The Marlow Garage Reviews 

9
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Vehicle repair shop
  2. Car Radiator Repair Service
  3. MOT Centre
  4. Mechanic
  5. Tuning Automobile

Written by the company

Marlow Garage is an independent, family-run business that specialises in VW, Audi, Skoda and SEAT vehicles. Our expertise is recognised throughout the local area. We are proud to be a Which? Trusted Trader and a member of RMI and Trust My Garage. You will receive a warm welcome and our comfortable reception area has complimentary WIFI and refreshments. Our qualified technicians are always on hand to give you advice.


Contact info

3.6

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(9)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service in unusual circumstances.

⭐⭐⭐⭐⭐

Outstanding service from the team at Marlow Garage.

We were on holiday, a long way from home in Scotland, when the engine management light came on in our VW Caravelle. We contacted Marlow Garage at very short notice, and they fitted us in almost immediately.

The team carried out a full diagnostic check, quickly identified that the issue was a blown fuse rather than anything serious, and reassured us that it was safe to continue our holiday and drive home. They also sent us a copy of the diagnostic report so we could pass it on to our local garage when we get back, which was incredibly helpful.

What really stood out was their honesty and kindness. They didn’t try to sell us unnecessary work or take advantage of the situation.

The whole team were friendly, professional and genuinely cared about getting us safely back on the road. I wouldn’t hesitate to recommend Marlow Garage to anyone looking for trustworthy, knowledgeable and customer-focused service.

Thank you again for turning what could have been a very stressful experience into a positive one.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

I took my car to the garage for it…

I took my car to the garage for it annual service was charge close to £ 800 witch I was shocked at the price they charge me but no problem . I at the same time to a check my brakes on back when I collected my car, the receptionist told me that the car needed back brake pads and discs and gave me a quote for another 750 pounds. I took the car to another garage to have it checked because I wasn’t happy with their quote and the price the guy looks at the brakes and discs at New garage and said there was nothing wrong with them and they didn’t need changing. I confronted them at the garage. They completely utterly tried to take advantage of me and fit parts in my car that was needed I don’t think they checked the brake brakes. I don’t think they did their job properly and then they tried to charge me 750 pound for a job that never needed to be done. I would never use them again. I’ve used them for 10 years . I am disgusted and appalled at the service and would recommend that you avoid this garage as they charges are extortionate and they trying to charge you for work. They’re on your car that does not need doing.

24 February 2026
Unprompted review
The Marlow Garage logo

Reply from The Marlow Garage

Hi Mark, unfortunately you have posted a review for The Marlow Garage, High Wycombe. You’ve not visited us before. Please can you remove and leave your review for the garage you intended to review? Many thanks

Rated 2 out of 5 stars

Receptionist is a dragon

Receptionist is a dragon. I can only assume she is a member of the family - otherwise Im sure she would have been sacked years ago. Ive spoken to the owner before - he is lovely. Unfortunately she lets the whole garage down.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, reliable, honest, professional, and good value. They were very helpful with any questions we had and we really felt that they went above and beyond to carry out the job in a very safe and responsible way. Would definitely use them again and recommend them to my friends and family.

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Superb service

I have trusted the Marlow Garage with my cars for the last 10 years and always received first class, honest, reliable service. I wouldn’t take my cars anywhere else.

1 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look