The Detective Society Reviews 

81
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Got the first episode through sponsoring but after being completly addicted to this game we have now purchased the last 2 episodes. So much fun and great ways to play using the Internet and watsapp. R... See more

Company replied

Rated 4 out of 5 stars

Awesome, we always thought that the episode would be over, but then there was a new task around the corner. Super interesting. We're from Switzerland, it was great that we were able to translate so... See more

Rated 5 out of 5 stars

Had 2 boxes so far of the first series. We've found them really interesting and testing at times. Just myself and my 14 year old son have been doing them. He REALLY likes them so would recommend fo... See more

Company replied

Rated 5 out of 5 stars

Really enjoy these mystery's - the detail is superb with just the right amount of head scratching to make it challenging (and the hints help!). Really looking forward to finishing the current episode... See more

Company details

  1. Toy and game manufacturer
  2. Board game club
  3. Detective
  4. Game Shop

Written by the company

Solve puzzles, investigate clues and use your detective skills to crack the case.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.4

All reviews

(81)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

this was an awesome experience

this was an awesome experience, we are looking forward to getting the next parts and carry on with them.

17 April 2022
The Detective Society logo

Reply from The Detective Society

Thank you for your review!

Rated 5 out of 5 stars

Fantastic products

Fantastic products, very high quality. Utterly gripping mysteries. Well worth the price.

12 April 2022
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Reply from The Detective Society

Thank you very much! We really appreciate your comments!

Rated 5 out of 5 stars

Interesting and engaging

Interesting and engaging. I found it great fun and if you get stuck you can go on line to get help but it was the right level of difficult for this 50 year old woman.

1 April 2022
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Reply from The Detective Society

Thanks so much!

Rated 5 out of 5 stars

Two thumbs up

Having a great ass time working thru the disappearance of claire makova!!! If we were rich would order the rest of your series right now!!

25 March 2022
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Reply from The Detective Society

Thank you for your review! So glad you enjoyed it!

Rated 5 out of 5 stars

Such a brilliant idea

Such a brilliant idea! Great to play with a small group of friends - probs 2-3 works best. 4 people max. We played 3 episodes in one go. Can't wait to play more! Only thing I'd say is it's quite price in my opinion.

25 March 2022
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Reply from The Detective Society

Thank you for your review - we're so glad you enjoyed it and have noted your feedback concerning the price.

Rated 5 out of 5 stars

Season 3

Arrived quickly. Packing box was in rough shape but the contents did not appear damaged.

24 March 2022
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Reply from The Detective Society

Thank you for your review. Apologies for any damage during transit and we're glad to hear the contents were all in tact!

Rated 5 out of 5 stars

Great game

Great game - really enjoyed it! Recommend.

24 March 2022
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Reply from The Detective Society

Thank you very much!

Rated 5 out of 5 stars

Brilliant

Just received the first box of The Cursed Exhibition and I absolutely love it.
Would highly recommend to any one thinking of treating themselves to one of these to play by yourself or with friends and family.

5 March 2022
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Reply from The Detective Society

Thank you for your review!

Rated 4 out of 5 stars

The game was good and very clever…

The game was good and very clever however I ordered this as a present and hadn't realised that it would be sent as just a large envelope with what it was Blazened on the front.

So if you order as a gift make sure you are in to collect ahead of your partner etc.

1 March 2022
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Reply from The Detective Society

Thank you for your review. Yes, all of our games are currently shipped with the address label on top, so we understand this is not great for surprise gifts! Your feedback has been noted and we have created a gift voucher section on our website for those who would like to give the games as gifts.

Rated 5 out of 5 stars

Fun alternative to TV

Bought this as something fun to do on an evening. Arrived on time and well packaged, the game is fun and engaging. Really impressed with the build quality and the puzzle level. Gets the brain ticking without being impossible.

21 February 2022
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Reply from The Detective Society

Thank you - we like to think of it as a tv drama in physical form!

Rated 5 out of 5 stars

This game was perfect at a time when we…

This game was perfect at a time when we really needed it!! We were with family over the holidays and couldn’t go anywhere because of Covid. This was challenging and fun, so much so that I ordered the next 3 chapters!! My grown children loved this game and we spent hours figuring out the clues! Highly recommend!!!!

17 January 2022
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Reply from The Detective Society

This is so lovely to read, thank you very much!

Rated 5 out of 5 stars

I ordered season 2 after season 1 was…

I ordered season 2 after season 1 was bought for me as a gift. I really enjoyed season 1 so was keen to get the next installment. The episodes have been very high quality and all puzzles are logical (even if sometimes I am slow to see it!)

14 January 2022
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Reply from The Detective Society

Thanks so much for taking the time to review!

Rated 2 out of 5 stars

Good product, customer service could be improved

This is my second purchase from detective society first was great and the product on the second purchase is most likely great too. I made the purchase around black Friday (26/11) and there was an offer for a free episode. I emailed the company as the offer was not appearing in the cart and late on a Friday (gone 9pm) I emailed them and they replied ASAP and fixed the issue which was great! Received part of the order (the bit I paid for) on the 29th, super fast!

However that is where it went downhill, I received no communication the free episode would be in a separate delivery, I had to email them for more information and replies once they received payment were much much slower. Didn't receive much more other than it was coming from a different warehouse. On 7/12 I emailed for an update as I still hadn't received any communication or the product, on 10/12 I had a reply simply stating its 'in the process of being shipped' not clear if it had left the warehouse. It wasn't until the 14/12 I received the product and an email later that day stating it should be on its way but there is no tracking information.

I understand the issue was with the free episode (which is a good offer) but as someone who works in customer service, I wish there was clear communication of whatever the issue was and I would have been happy to wait for the product. But having to chase for any information and then not being provided with much and the slow replies especially considering how speedy they were before taking the money has put a big downer on my experience with them. Having said that I'm sure the product is good but I'm not as excited to play as I previously was.

18 December 2021
Rated 5 out of 5 stars

Great service.

This is the second series of the Detective Society we have ordered as we really enjoyed the first. I ordered as a last minute Christmas present for my daughter so we haven’t started it yet. It came within a couple of days of ordering so I’m very happy with the service 😊

17 December 2021

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