TechCrazy Reviews 

70
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

TechCrazy’s airport‑adjacent location has a bit of a 'GTA V warehouse' vibe, so I wasn’t entirely sure what to expect when I pulled up. That said, the staff had already been helpful over email, and th... See more

Rated 5 out of 5 stars

I m thankful to TechCrazy store to meet. My kids needs specific laptops for school, and TechCrazy not only had the exact models we were looking for but also offered great deals and discounts. The staf... See more

Company replied

Rated 5 out of 5 stars

The service and respect shown to me by the person who took my call, prompted me to place the order as soon as I got the email with details on it. I was querering the freight to the South Island, and... See more

Company replied

Rated 5 out of 5 stars

Oh my goodness! I would gladly have entered more stars, because Sahil went above and beyond to remedy an issue I had with my new laptop ( not communicating with the printer). He persevered, was patie... See more

Company replied

Company details

  1. Electronics store
  2. Car Stereo Shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Computer Shop
  6. Electronics wholesaler

Written by the company

TechCrazy – Affordable Tech for Everyday Kiwis TechCrazy is a New Zealand-based tech retailer offering a wide range of affordable electronics, including brand new, refurbished, and pre-owned smartphones, laptops, tablets, MacBooks, gaming devices, smartwatches, car audio systems, and more. With over 8 years in business and two store locations in Auckland (Papatoetoe, and Massey), we’ve helped thousands of customers across NZ and Australia find quality tech at great prices. TechCrazy has over 18000 stellar reviews on trademe and is a registered member since 2010. Every pre-owned product we sell is carefully inspected and comes with 6 months warranty — 12 months for brand new items. We also offer flexible payment options like Afterpay, ZIP, and Purple Visa (18 months interest free), along with fast nationwide shipping and easy click & collect. Through our TechBack trade-in program, customers can exchange their old devices for cash or credit toward their next purchase. Whether you're shopping online or visiting one of our stores, TechCrazy aims to deliver excellent value and support for all your tech needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

70 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(70)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

GTA‑V Warehouse Looks, Legit Results

TechCrazy’s airport‑adjacent location has a bit of a 'GTA V warehouse' vibe, so I wasn’t entirely sure what to expect when I pulled up. That said, the staff had already been helpful over email, and they offered a fair price for my desktop. The paperwork and ID check could use a polish, and same‑day payment would’ve been nice, but they delivered exactly when they said they would — the money hit my account on Friday.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

This company sold me a ps5 and 1 year…

This company sold me a ps5 and 1 year in the controller starts having issues and under the consumer guarantees act I should get a minimum 2 years out of a product when I contacted tech crazy they wouldn't solve the issue they basically without directly saying it that were not prepared to follow nz law and sort or remedy the situation so I would 100% not recommend this company

20 March 2026
Unprompted review
Rated 5 out of 5 stars

FAST SHIPPING

FAST SHIPPING
EASY TO NAVIGATE WEBSITE
AFTERPAY AND OTHER OPTIONS FOR PAYMENTS
GREAT PRODUCTS
HELPFUL STAFF
HIGHLY RECOMMEND
5⭐⭐⭐⭐⭐

LOVE MY SAMUNG A07 GREEN PERFECT

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Had issue with gmail.

Had issue with gmail.
They gave me 3 opinions to fix it.
Option 1 worked.
They are very quick to answer emails and are happy to help.
Would definitely buy from them again when I need tech.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Sahil- the star of the show!

Oh my goodness! I would gladly have entered more stars, because Sahil went above and beyond to remedy an issue I had with my new laptop ( not communicating with the printer). He persevered, was patient, and any mother would have been proud of him. Honestly, he represented Tech Crazy so well. I wish there were more "Sahil's" in this world. "Thankyou" is not enough. Well done indeed.

17 October 2025
Unprompted review
TechCrazy logo

Reply from TechCrazy

Kia ora Glenys,

Thank you so much for your incredibly kind words! We’re absolutely thrilled to hear about your positive experience with Sahil. He truly takes pride in ensuring every customer leaves happy, and your feedback perfectly reflects the dedication he brings to TechCrazy.

We’ll be sure to share your message with him — it will definitely make his day! Thank you again for taking the time to share your experience and for being such a valued part of the TechCrazy family.

Warm regards,
The TechCrazy Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! They reply very quickly and are always willing to help with any questions you may have about the products you’re purchasing. Highly recommended!

13 October 2025
Unprompted review
TechCrazy logo

Reply from TechCrazy

Kia ora Federico,

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with our team. Providing quick, helpful support is something we truly value, and it’s great to know it made a difference for you.

We really appreciate your recommendation and look forward to helping you again soon!

Warm regards,
The TechCrazy Team

Rated 5 out of 5 stars

Refurbished Laptop

Website was easy to use, communication was awesome, very happy with product.
I would recommend to all.
I would definitely buy again in future.

30 September 2025
Unprompted review
TechCrazy logo

Reply from TechCrazy

Kia ora Lisa,

Thank you so much for your lovely feedback! We’re so glad to hear that you found our website easy to use and that you’re happy with your refurbished laptop. We take pride in making the buying experience smooth from start to finish, and your recommendation truly means a lot to us.

We look forward to having you shop with us again in the future!

Warm regards,
The TechCrazy Team

Rated 5 out of 5 stars

Staff very friendly and helpful

3 October 2025
Unprompted review
TechCrazy logo

Reply from TechCrazy

Kia ora Zana,

Ngā mihi nui for your kind words! We’re so glad to hear that you found our staff friendly and helpful — providing great service with a smile is what we’re all about.

We really appreciate you taking the time to share your experience and look forward to welcoming you back to TechCrazy again soon!

Warm regards,
The TechCrazy Team

Rated 5 out of 5 stars

The staff were honest and very helpful

25 September 2025
Unprompted review
TechCrazy logo

Reply from TechCrazy

Kia ora Alli,

Ngā mihi nui for your kind words! We’re so happy to hear that you found our team honest and helpful — it really means a lot to us. Providing genuine, friendly service is at the heart of what we do at TechCrazy.

We appreciate your support and look forward to seeing you again soon.

Ngā mihi,
The TechCrazy Team

Rated 5 out of 5 stars

Super efficient and informative…

Super efficient and informative service. Nothing was a problem.

21 September 2025
Unprompted review
TechCrazy logo

Reply from TechCrazy

Kia ora Mark,

Ngā mihi nui for your awesome feedback! We’re thrilled to hear you found our service efficient and informative — and that nothing was a problem. That’s exactly the experience we strive to provide every customer.

We really appreciate you taking the time to share your experience and look forward to helping you again soon.

Ngā mihi,
The TechCrazy Team

Rated 5 out of 5 stars

Thank you Sean for the amazing customer…

Thank you Sean for the amazing customer service and for going extra mile.

18 July 2025
Unprompted review
TechCrazy logo

Reply from TechCrazy

Kia ora Gabriel,

Ngā mihi nui for your kind words! We’re so glad to hear that Sean was able to go the extra mile for you — he truly takes pride in providing top-notch service. Your feedback means a lot to our whole team.

We really appreciate your support and look forward to welcoming you back again soon.

Ngā mihi,
The TechCrazy Team

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